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Could not load backappl.exe -Backup Failed

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      05-28-2004, 06:53 PM
I have Outlook 2002 and received this error message.
Microsoft has a knowledge base article on it #299030 that
says to remove the personal folders backup utility and
download the backup add-in from
However, there is no download with that address, but I did
find one at the general download center for outlooks 2003
and earlier, so I downloaded that one and the install said

I still get the same error message

Any ideas what to do next?

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