Does anyone know how to delete duplicate contacts from the Contact Manager in
Groove?

Here's the situation: if I load another user with Groove, the user receives
all the contacts, plus duplicates (and the duplicate warnings to go with
them). I have searched everywhere in vain and cannot find anyone who has
encountered the same problem (and a proper solution). The only thing I can
do to "fake" a cleanup is to rename the duplicate contact and hide it - this
is sloppy and tedious and there has to be a better way. How do you
permanently remove the contact from Contact Manager, without verifying, then
changing the name and hiding it?

I don't know where the contacts are being stored. Where do I find the
central location for contacts?

Any help would be appreciated.

Hi there,

You can hide contacts in contact manager but you cannot delete them. I
suggest that you alias the duplicate contact and then hide it.

Contacts are stored within your account data and cannot be removed – only
hidden.

Gregg

--
This posting is provided "AS IS" with no warranties, and confers no rights.


"wobmewin" wrote:

> Does anyone know how to delete duplicate contacts from the Contact Manager in
> Groove?
>
> Here's the situation: if I load another user with Groove, the user receives
> all the contacts, plus duplicates (and the duplicate warnings to go with
> them). I have searched everywhere in vain and cannot find anyone who has
> encountered the same problem (and a proper solution). The only thing I can
> do to "fake" a cleanup is to rename the duplicate contact and hide it - this
> is sloppy and tedious and there has to be a better way. How do you
> permanently remove the contact from Contact Manager, without verifying, then
> changing the name and hiding it?
>
> I don't know where the contacts are being stored. Where do I find the
> central location for contacts?
>
> Any help would be appreciated.

Hi Gregg,

Thank you for responding.

I have hidden them and corrected the alias' from my contacts but it doesn't
correct anyone else assigned to the workspaces. All 60 users are getting it.
Or if I bring another user into the worksapce they pull down the original
dups to their known contact list. Starting the cycle over again for the new
Account.

I'm trying to find a more permanent solution. To prevent, at least, new
accounts coming on board from pulling a list of known contacts with dups.
I'm trying to update the list with the proper verified account name. Is
there no way to do this? Or once a dup gets into the system it is there
forever?

Thank You,

Rob

"Gregg Johnston [MSFT]" wrote:

> Hi there,
>
> You can hide contacts in contact manager but you cannot delete them. I
> suggest that you alias the duplicate contact and then hide it.
>
> Contacts are stored within your account data and cannot be removed – only
> hidden.
>
> Gregg
>
> --
> This posting is provided "AS IS" with no warranties, and confers no rights.
>
>
> "wobmewin" wrote:
>
> > Does anyone know how to delete duplicate contacts from the Contact Manager in
> > Groove?
> >
> > Here's the situation: if I load another user with Groove, the user receives
> > all the contacts, plus duplicates (and the duplicate warnings to go with
> > them). I have searched everywhere in vain and cannot find anyone who has
> > encountered the same problem (and a proper solution). The only thing I can
> > do to "fake" a cleanup is to rename the duplicate contact and hide it - this
> > is sloppy and tedious and there has to be a better way. How do you
> > permanently remove the contact from Contact Manager, without verifying, then
> > changing the name and hiding it?
> >
> > I don't know where the contacts are being stored. Where do I find the
> > central location for contacts?
> >
> > Any help would be appreciated.

Hi Rob,

Once it is there, it is there for good and there is no way to permanently
removed it.

Gregg

--
This posting is provided "AS IS" with no warranties, and confers no rights.


"wobmewin" wrote:

> Hi Gregg,
>
> Thank you for responding.
>
> I have hidden them and corrected the alias' from my contacts but it doesn't
> correct anyone else assigned to the workspaces. All 60 users are getting it.
> Or if I bring another user into the worksapce they pull down the original
> dups to their known contact list. Starting the cycle over again for the new
> Account.
>
> I'm trying to find a more permanent solution. To prevent, at least, new
> accounts coming on board from pulling a list of known contacts with dups.
> I'm trying to update the list with the proper verified account name. Is
> there no way to do this? Or once a dup gets into the system it is there
> forever?
>
> Thank You,
>
> Rob
>
> "Gregg Johnston [MSFT]" wrote:
>
> > Hi there,
> >
> > You can hide contacts in contact manager but you cannot delete them. I
> > suggest that you alias the duplicate contact and then hide it.
> >
> > Contacts are stored within your account data and cannot be removed – only
> > hidden.
> >
> > Gregg
> >
> > --
> > This posting is provided "AS IS" with no warranties, and confers no rights.
> >
> >
> > "wobmewin" wrote:
> >
> > > Does anyone know how to delete duplicate contacts from the Contact Manager in
> > > Groove?
> > >
> > > Here's the situation: if I load another user with Groove, the user receives
> > > all the contacts, plus duplicates (and the duplicate warnings to go with
> > > them). I have searched everywhere in vain and cannot find anyone who has
> > > encountered the same problem (and a proper solution). The only thing I can
> > > do to "fake" a cleanup is to rename the duplicate contact and hide it - this
> > > is sloppy and tedious and there has to be a better way. How do you
> > > permanently remove the contact from Contact Manager, without verifying, then
> > > changing the name and hiding it?
> > >
> > > I don't know where the contacts are being stored. Where do I find the
> > > central location for contacts?
> > >
> > > Any help would be appreciated.

[Avelon]

i have the same problem too , this is how the story goes :

technician formatted the PC with Nor Groove ID(and lost the Digital Fingerprint), and now the PC is back to health and installed the groove.so when i try to create new Nor Groove ID it was successful but when i try to invite Nor Groove new ID into the Workspace. it give you "Unspecified Delivery Error".

however i have try to use GrooveClean.exe to wipe out all the data but is was not working.
and i also try to backup my workspace and manually transfer the file to Nor PC and start from Nor PC but wasnt sync with my PC and i guess it require to invite everyone again and start to download the file again.which i would not want to

please help

*The new Nor Groove ID using the same email address and even use a different email address still not working.