1. Exit all Office programs (if you finally got in).
2. Do a three-finger salute (ctrl+alt+del).
3. From the task manager "processes" tab, if winword.exe is listed,
highllight it and choose End Task (if there multiple instances, End Task them
all)
4. Now, try to get into Word.
5. If you receive the error again, follow steps 2 and 3 and then do as
follows:
a. It could be a corrupt Word normal template. Open Windows Explorer.
b. Either serach for normal.dot or navigate to the following directory:
C:\Documents and Settings\[username]\Application
Data\Microsoft\Templates
c. Now delete the ~normal.dot and normal.dot files, in that order.
d. Now try to open Word.
Let us know.