Another application closed unexpectedly while using your Personal

D

dlw

In Outlook 2003/Exch 2003 getting this message in the right pane instead of
messages in the inbox:

Unable to display the folder. Another application closed unexpectedly while
using your Personal Folders file- c:\docu...\outlook.ost, to prevent
potential damage to your personal folders file, it will not be available
until you close all applications currently using it

closing and restarting fixes it. Could this be McAfee?
 
H

Hal Hostetler [MVP-P/I]

Quite possibly. In general, AntiVirus email scanners should be avoided at
all costs. They are entirely redundant, offer absolutely no additional
protection, waste considerable time, and are very good at creating all sorts
bizarre problems where none exist otherwise. Norton and McAfee are
currently the two biggest offenders. I would recommend uninstalling McAfee,
downloading and running their debris removal tool to cleanup all the crud
the uninstaller leaves behind, then doing a custom re-install without any
email scanning features/components/modules. Even if it doesn't fix the
problem, you will have saved yourself considerable future grief.

http://service.mcafee.com/FAQDocument.aspx?id=107083&lc=1033
How to uninstall or reinstall supported McAfee consumer products using the
McAfee Consumer Products Removal tool (MCPR.exe)

Hal
--
Hal Hostetler, CPBE -- (e-mail address removed)
Senior Engineer/MIS -- MS MVP-Print/Imaging -- WA7BGX
http://www.kvoa.com -- "When News breaks, we fix it!"
KVOA Television, Tucson, AZ. NBC Channel 4
Still Cadillacin' - www.badnewsbluesband.com
 

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