Dr. Watson w/ Event ID 4097 when fowarding messages

J

John A

A user is having a problem when he forwards emails to
another user within my network. Outlook crashes with a
Dr. Watson Event ID 4097:

The application generated an application error. The
exception generated was c0000005 at address 20202020.

The user who gets the error is forwarding SPAM to another
use that catalogs the messages for entry into our
firewall. Up to 50 messages can be forwarded as
attachments at one time.

I haven't found anything concrete for a fix. Anyone have
any advice?
 

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