Error 5.1.1 not our customer

T

Tony Ruiz

I have been trying to send one email to a large group of recipients (97).
The message will not send it keeps showing error code 5.1.1 not our
customer, error ­17099.

Any suggestions?!?!

Entourage still receives and sends other email message.

Tony
 
D

Diane Ross

I have been trying to send one email to a large group of recipients (97). The
message will not send it keeps showing error code 5.1.1 not our customer,
error ­17099.

Any suggestions?!?!
Click to expand...

From the Error Page:

Users have reported this error when sending to large groups. ISPs limit the
number in a group. Usual number is 50 recipients to avoid spammer misuse.
Entourage has no limit. You should contact your mail provider to ascertain
the maximum number of recipients per message and note it. You can use the
free "Split Recipients" script to send a mass e-mail in separate mailings
automatically:

Split Recipients for Entourage 2001

Split Recipients for Entourage X

Most ISPs also require you to use their SMTP address when sending.

For links see <http://www.entourage.mvps.org/error/page.html#error-17099>
 

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