Groove 2007 Trial version and non-trial version - Handler error

T

tyke61

I have loaded the full version on my PC and then I asked my remote sales
agent to download the trial version so that he could assess the value of the
product with me.

His download was unsuccessful in so far as it was reported that a) he had to
upgrade (even though he installed the correct 2007 groove link) and then he
still received a handler error. I changed my settings to accept non 2007
groove workspaces but the error remains. Messaging and File synch works and
so it appears to be workspace related. Someone else must have seen this, is
there a
solution please?
 
M

Mark Smith

Hi tyke61 -

Sounds to me like he already had an earlier version of Groove installed. You
get a message about a handler not being installed if someone sends you an
invite to a Groove 2007 space when you only have Groove 3.1 installed.

ask him what the Help | About box says?
 
T

tyke61

Hi Mark

I asked him to download the Groove 2007 trial version from the Microsoft
Groove website, it did then however ask him to immediately upgrade. I am not
convinced that the free trial is as upto date as it should be. He has version
3.1a and I have 4.2.0 and so this appears to be the issue but how does he try
the product at 4.2.0?
 

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