Insert Chart Error in PowerPoint 2007

[kcoakley]

Upon attempting to insert a new chart in PowerPoint 2007, I receive the error
message: "To insert a chart, you must first close any open dialog boxes or
cancel editing mode in Microsoft Office Excel."

Only thing is, there are no open dialog boxes and Excel is not running. I've
rebooted and retried with a blank presentation but I still get the same error.

Any help would be greatly appreciated. Thank you.
Ken

 

[Echo S]

If you actually open Excel before inserting the chart, does that resolve it?

What antivirus program are you using?

--
Echo S [MS PPT MVP] http://www.echosvoice.com
What's new in PowerPoint 2007? http://www.echosvoice.com/2007.htm
Fixing PowerPoint Annoyances
http://www.oreilly.com/catalog/powerpointannoy/index.html
PPTLive! Oct 28-31, New Orleans http://www.pptlive.com

 

[kcoakley]

Hi Echo,

I think you are onto something. Inserting the chart DOES work if I launch
Excel first. However, if I close Excel the problem still persists.

I am using AVG Anti-Virus version 7.5.

Ken

If you actually open Excel before inserting the chart, does that resolve it?

What antivirus program are you using?

--
Echo S [MS PPT MVP] http://www.echosvoice.com
What's new in PowerPoint 2007? http://www.echosvoice.com/2007.htm
Fixing PowerPoint Annoyances
http://www.oreilly.com/catalog/powerpointannoy/index.html
PPTLive! Oct 28-31, New Orleans http://www.pptlive.com

Upon attempting to insert a new chart in PowerPoint 2007, I receive the
error
message: "To insert a chart, you must first close any open dialog boxes
or
cancel editing mode in Microsoft Office Excel."

Only thing is, there are no open dialog boxes and Excel is not running.
I've
rebooted and retried with a blank presentation but I still get the same
error.

Any help would be greatly appreciated. Thank you.
Ken

 

[Echo S]

I don't think AVG is the problem. I have it here, and I'm not seeing the
same issue. But you might try disabling it just to see. Won't hurt to try.

Are you working on Vista? There's some bug with PPT 2007 crashing if you try
to edit the data in a chart without opening Excel first on Vista. I wonder
if this is related.

I couldn't find anything in the knowledgebase on your particular error
message, and unfortunately, I also can't find the one about editing chart
data on a Vista system (which I *know* is there somewhere, grrr). I'll keep
looking for that last one -- maybe it will give some clues as to why your
problem happens.

--
Echo S [MS PPT MVP] http://www.echosvoice.com
What's new in PowerPoint 2007? http://www.echosvoice.com/2007.htm
Fixing PowerPoint Annoyances
http://www.oreilly.com/catalog/powerpointannoy/index.html
PPTLive! Oct 28-31, New Orleans http://www.pptlive.com

Hi Echo,

I think you are onto something. Inserting the chart DOES work if I launch
Excel first. However, if I close Excel the problem still persists.

I am using AVG Anti-Virus version 7.5.

Ken

If you actually open Excel before inserting the chart, does that resolve
it?

What antivirus program are you using?

--
Echo S [MS PPT MVP] http://www.echosvoice.com
What's new in PowerPoint 2007? http://www.echosvoice.com/2007.htm
Fixing PowerPoint Annoyances
http://www.oreilly.com/catalog/powerpointannoy/index.html
PPTLive! Oct 28-31, New Orleans http://www.pptlive.com

Upon attempting to insert a new chart in PowerPoint 2007, I receive the
error
message: "To insert a chart, you must first close any open dialog
boxes
or
cancel editing mode in Microsoft Office Excel."

Only thing is, there are no open dialog boxes and Excel is not running.
I've
rebooted and retried with a blank presentation but I still get the same
error.

Any help would be greatly appreciated. Thank you.
Ken

 

[Echo S]

The more recent versions seem to be more likely to cause trouble than
earlier
ones. And I'm guessing you've got its Office file scan feature disabled.

That'd be a good starting point for kcoakley

That's a suggestion that works for me!

--
Echo S [MS PPT MVP] http://www.echosvoice.com
What's new in PowerPoint 2007? http://www.echosvoice.com/2007.htm
Fixing PowerPoint Annoyances
http://www.oreilly.com/catalog/powerpointannoy/index.html
PPTLive! Oct 28-31, New Orleans http://www.pptlive.com

 

[kcoakley]

Echo/Steve,

Thank you both for the suggestions. We're running Windows XP Professional
here with Office 2007 installed alongside of Office 2003.

The issue is on a co-worker's machine, so I will test your suggestions ASAP
and post back my results. Oddly, we have 4 machines here configured
identically and hers is the only one with this problem.

Thanks again,
Ken

The more recent versions seem to be more likely to cause trouble than
earlier
ones. And I'm guessing you've got its Office file scan feature disabled.

That'd be a good starting point for kcoakley

That's a suggestion that works for me!

--
Echo S [MS PPT MVP] http://www.echosvoice.com
What's new in PowerPoint 2007? http://www.echosvoice.com/2007.htm
Fixing PowerPoint Annoyances
http://www.oreilly.com/catalog/powerpointannoy/index.html
PPTLive! Oct 28-31, New Orleans http://www.pptlive.com

 

[kcoakley]

Some more information:

- The problem persists with AVG disabled.
- After the initial error message, a second message pops up that says "Some
chart types cannot be combined with other chart types. Please select a
different chart type."

I've tried several chart types with no improvement and I'm trying this in a
blank presentation.

Thanks again for your help,
Ken

The more recent versions seem to be more likely to cause trouble than
earlier
ones. And I'm guessing you've got its Office file scan feature disabled.

That'd be a good starting point for kcoakley

That's a suggestion that works for me!

--
Echo S [MS PPT MVP] http://www.echosvoice.com
What's new in PowerPoint 2007? http://www.echosvoice.com/2007.htm
Fixing PowerPoint Annoyances
http://www.oreilly.com/catalog/powerpointannoy/index.html
PPTLive! Oct 28-31, New Orleans http://www.pptlive.com

 

[Echo S]

Really strange. It's as if PPT thinks there's already a chart there.

Hm...

--
Echo S [MS PPT MVP] http://www.echosvoice.com
What's new in PowerPoint 2007? http://www.echosvoice.com/2007.htm
Fixing PowerPoint Annoyances
http://www.oreilly.com/catalog/powerpointannoy/index.html
PPTLive! Oct 28-31, New Orleans http://www.pptlive.com

Some more information:

- The problem persists with AVG disabled.
- After the initial error message, a second message pops up that says
"Some
chart types cannot be combined with other chart types. Please select a
different chart type."

I've tried several chart types with no improvement and I'm trying this in
a
blank presentation.

Thanks again for your help,
Ken

I don't think AVG is the problem. I have it here, and I'm not seeing
the
same issue. But you might try disabling it just to see. Won't hurt to
try.

The more recent versions seem to be more likely to cause trouble than
earlier
ones. And I'm guessing you've got its Office file scan feature
disabled.

That'd be a good starting point for kcoakley

That's a suggestion that works for me!

--
Echo S [MS PPT MVP] http://www.echosvoice.com
What's new in PowerPoint 2007? http://www.echosvoice.com/2007.htm
Fixing PowerPoint Annoyances
http://www.oreilly.com/catalog/powerpointannoy/index.html
PPTLive! Oct 28-31, New Orleans http://www.pptlive.com

 

[Echo S]

I forgot -- have you tried running diagnostics? Click Office Button | PPT
Options | Resources.

--
Echo [MS PPT MVP]
What''s new in PPT 2007? http://www.echosvoice.com/2007.htm
Fixing PowerPoint Annoyances http://www.oreilly.com/catalog/powerpointannoy/

Some more information:

- The problem persists with AVG disabled.
- After the initial error message, a second message pops up that says "Some
chart types cannot be combined with other chart types. Please select a
different chart type."

I've tried several chart types with no improvement and I'm trying this in a
blank presentation.

Thanks again for your help,
Ken

I don't think AVG is the problem. I have it here, and I'm not seeing the
same issue. But you might try disabling it just to see. Won't hurt to
try.

The more recent versions seem to be more likely to cause trouble than
earlier
ones. And I'm guessing you've got its Office file scan feature disabled.

That'd be a good starting point for kcoakley

That's a suggestion that works for me!

--
Echo S [MS PPT MVP] http://www.echosvoice.com
What's new in PowerPoint 2007? http://www.echosvoice.com/2007.htm
Fixing PowerPoint Annoyances
http://www.oreilly.com/catalog/powerpointannoy/index.html
PPTLive! Oct 28-31, New Orleans http://www.pptlive.com

 

[kcoakley]

Hi Echo S,

I ran the diagnostics and I'm happy to report that doing so corrected the
problem. (Who woulda thunk it?)

I was watching the progress on the diagnostics and everything was going fine
until it reached "package 15 of 15" in the "Setup" section. The diagnostics
seemed to really slow down at that point, and then I was notified that
"repairs were made."

Thanks so much for your help,
Ken

I forgot -- have you tried running diagnostics? Click Office Button | PPT
Options | Resources.

--
Echo [MS PPT MVP]
What''s new in PPT 2007? http://www.echosvoice.com/2007.htm
Fixing PowerPoint Annoyances http://www.oreilly.com/catalog/powerpointannoy/

Some more information:

- The problem persists with AVG disabled.
- After the initial error message, a second message pops up that says "Some
chart types cannot be combined with other chart types. Please select a
different chart type."

I've tried several chart types with no improvement and I'm trying this in a
blank presentation.

Thanks again for your help,
Ken

I don't think AVG is the problem. I have it here, and I'm not seeing the
same issue. But you might try disabling it just to see. Won't hurt to
try.

The more recent versions seem to be more likely to cause trouble than
earlier
ones. And I'm guessing you've got its Office file scan feature disabled.

That'd be a good starting point for kcoakley

That's a suggestion that works for me!

--
Echo S [MS PPT MVP] http://www.echosvoice.com
What's new in PowerPoint 2007? http://www.echosvoice.com/2007.htm
Fixing PowerPoint Annoyances
http://www.oreilly.com/catalog/powerpointannoy/index.html
PPTLive! Oct 28-31, New Orleans http://www.pptlive.com

 

[Echo S]

Yay! Thanks for letting us know. (Really glad to hear it!)

--
Echo S [MS PPT MVP] http://www.echosvoice.com
What's new in PowerPoint 2007? http://www.echosvoice.com/2007.htm
Fixing PowerPoint Annoyances
http://www.oreilly.com/catalog/powerpointannoy/index.html
PPTLive! Oct 28-31, New Orleans http://www.pptlive.com

Hi Echo S,

I ran the diagnostics and I'm happy to report that doing so corrected the
problem. (Who woulda thunk it?)

I was watching the progress on the diagnostics and everything was going
fine
until it reached "package 15 of 15" in the "Setup" section. The
diagnostics
seemed to really slow down at that point, and then I was notified that
"repairs were made."

Thanks so much for your help,
Ken

I forgot -- have you tried running diagnostics? Click Office Button | PPT
Options | Resources.

--
Echo [MS PPT MVP]
What''s new in PPT 2007? http://www.echosvoice.com/2007.htm
Fixing PowerPoint Annoyances
http://www.oreilly.com/catalog/powerpointannoy/

Some more information:

- The problem persists with AVG disabled.
- After the initial error message, a second message pops up that says
"Some
chart types cannot be combined with other chart types. Please select a
different chart type."

I've tried several chart types with no improvement and I'm trying this
in a
blank presentation.

Thanks again for your help,
Ken

:


Echo S
wrote:
I don't think AVG is the problem. I have it here, and I'm not
seeing the
same issue. But you might try disabling it just to see. Won't hurt
to
try.

The more recent versions seem to be more likely to cause trouble
than
earlier
ones. And I'm guessing you've got its Office file scan feature
disabled.

That'd be a good starting point for kcoakley

That's a suggestion that works for me!

--
Echo S [MS PPT MVP] http://www.echosvoice.com
What's new in PowerPoint 2007? http://www.echosvoice.com/2007.htm
Fixing PowerPoint Annoyances
http://www.oreilly.com/catalog/powerpointannoy/index.html
PPTLive! Oct 28-31, New Orleans http://www.pptlive.com