Outlook 2k, Contact list --> Address Book Issue

A

Adam

When attempting to have my contact list displayed in my address book I right
click on the contact list and go to properties. From there I click on
Outlook Address Book and tick the box labeled 'show this folder as an e-mail
book.' For my profile I can click this and everything works great. A
co-workers profile on the other hand does not, the tick box is greyed out
prohibiting him from clicking it. He has full rights to his email box which
is run through the MS Exchange server. I cant figure out why it is like that
for him specifically, his rights are the same a everyone else's only his is
the only one that doesnt work. Any sugestions?
 
D

Diane Poremsky [MVP]

Go to Tools | Email Accounts, choose View or change existing directories or
address book. Is the Outlook Address Book present? If it isn't listed, add
it and close and restart Outlook. If it is listed, then remove it and close
then restart Outlook and repeat these steps to add it.

The above should fix the grayed out box... then you can add the contacts.

--
Diane Poremsky [MVP - Outlook]
Author, Teach Yourself Outlook 2003 in 24 Hours
Coauthor, OneNote 2003 for Windows (Visual QuickStart Guide)

Need Help with Common Tasks? http://www.outlook-tips.net/beginner/



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