Room Finder List Disappearing Outlook 2013

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Dec 22, 2014
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System: Windows 8.1, Outlook 2013, Office 365 mail.

We have a user where the drop down list for the Room Finder keeps disappearing. Also, when he uses the Scheduling Assistant, it shows everyone as busy. If we reset their Outlook profile, it works for a few days, then it disappears again. The Exchange Add-in is enabled, and the cache is set to show all. Does anyone have any suggestions for a fix?
 

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