Runtime error message when loading Outlook 2003

[Ahoyhoy]

When I run Microsoft Outlook 2003 I get the error message detailed below.

=====================================================
Microsoft Visual C++ Runtime Library

Program: C:\Program Files\Microsoft Office\OFFICE11\OUTLOOK.EXE

This application has requested the Runtime to terminate it in an unusual
way. Please contact the application's support team for more information.
=====================================================

I searched the Symantec knowledge database and found the following article:
http://service1.symantec.com/SUPPOR...nDocument&prod=&ver=&tpre=eu&src=eu_sg&csm=no

I ran Live Update as the article suggested, and Live Update tells me that my
system is up-to-date.

However, the problem does not go away. Whenever I run Outlook 2003 this
message appears, and then I get the option to re-enable the disabled item:
Addin: norton antispam outlook plugin (msouplug.dll)

I then continue to get the original error message.

 

[Ben M. Schorr - MVP]

Have you tried a Detect and Repair in Outlook? (Help menu).


--
Aloha,

-Ben-
Ben M. Schorr, OneNote-MVP
Roland Schorr & Tower
http://www.rolandschorr.com
Microsoft OneNote FAQ: http://www.factplace.com/onenotefaq.htm

**I apologize but I am unable to respond to direct requests for assistance.
Please post questions and replies here in the newsgroup. Mahalo!