server connection error

[Dsen]

Suddenly two nights ago this message pops up when I try to
send emails: "connection to the server has failed
account 'mail.comcast.net. server: mail.comcast.net.
Protocal POP3 Port:110 Secure (SSL): No. Socket error
10061 Error#Ox8000CCCOE.

I called comcast and we logged onto my email from the
internet and tested that we could successfully
send/receive email via comcast mail server.

Now what? still can't send/receive e-mails on outlook
express.

 

[Roady [MVP]]

Can you succesfully Send/Receive when you disable your virusscanner for
outgoing mail?

For more assistance ask in an Outlook Express forum. This is an Microsoft
Office Outlook forum.

Outlook Express is family of Internet Explorer and Outlook of the Office
family.

Here is the link for the right forum
http://communities.microsoft.com/newsgroups/default.asp?icp=InternetExplorer

Good Luck!

--
Robert Sparnaaij [MVP-Outlook]
www.howto-outlook.com

Tips of the month:
-Creating Signatures
-Create an Office XP CD slipstreamed with Service Pack 3

 

[suresh]

Outlook Express: Error 0x800CCC0E Caused by upd
(SOX031025700009)
TITLE: Outlook Express: Error 0x800CCC0E Caused by upd
[SROPENV ]
**Problem** Outlook Express 6.0 Win32 [6.0 -
W_3965 ]
ID: SOX031025700009 CRT: Oct 25 2003 MOD: Oct 25
2003 STS:Customer Verified

<><><><><><><><><><><><><><><><><><><><><><><><><><><><><>
<><><><><><><><><><>
*** Problem Description ***
Customer receives the following error.
The connection to the server has failed.
Account: '<account name>',
Server: '<POP3 server name>', Protocol: POP3, Port:
110, Secure (SSL):
No, Socket Error: <Socket Number>, Error Number:
0x800CCC0E


<><><><><><><><><><><><><><><><><><><><><><><><><><><><><>
<><><><><><><><><><>
*** Resolution *** Oct 25 2003 12:00PM v_2daall

This error is caused by Norton Anti-Virus having been
updated. Disabling or
uninstalling thew Norton Anti-Virus program will allow
the customer to send and
receive without error.




Search words: OE OLEXP cannot send receive error
0x800CCC0E

<><><><><><><><><><><><><><><><><><><><><><><><><><><><><>

 

[dsen]

When I was troubleshooting with Comcast rep, we disabled
Norton anti-virus and I still was not able to send/receive
messages.

-----Original Message-----



Outlook Express: Error 0x800CCC0E Caused by upd
(SOX031025700009)
TITLE: Outlook Express: Error 0x800CCC0E Caused by upd
[SROPENV ]
**Problem** Outlook Express 6.0 Win32 [6.0 -
W_3965 ]
ID: SOX031025700009 CRT: Oct 25 2003 MOD: Oct 25
2003 STS:Customer Verified

<><><><><><><><><><><><><><><><><><><><><><><><><><><><><>
<><><><><><><><><><>
*** Problem Description ***
Customer receives the following error.
The connection to the server has failed.
Account: '<account name>',
Server: '<POP3 server name>', Protocol: POP3, Port:
110, Secure (SSL):
No, Socket Error: <Socket Number>, Error Number:
0x800CCC0E


<><><><><><><><><><><><><><><><><><><><><><><><><><><><><>
<><><><><><><><><><>
*** Resolution *** Oct 25 2003 12:00PM v_2daall

This error is caused by Norton Anti-Virus having been
updated. Disabling or
uninstalling thew Norton Anti-Virus program will allow
the customer to send and
receive without error.




Search words: OE OLEXP cannot send receive error
0x800CCC0E

<><><><><><><><><><><><><><><><><><><><><><><><><><><><><>
.

 

[dsen]

when I was troubleshooting with the Comcast rep we
temporarily disabled Norton antivirus and we still had
problems sending/receiving.

-----Original Message-----
Can you succesfully Send/Receive when you disable your virusscanner for
outgoing mail?

For more assistance ask in an Outlook Express forum. This is an Microsoft
Office Outlook forum.

Outlook Express is family of Internet Explorer and Outlook of the Office
family.

Here is the link for the right forum
http://communities.microsoft.com/newsgroups/default.asp? icp=InternetExplorer

Good Luck!

--
Robert Sparnaaij [MVP-Outlook]
www.howto-outlook.com

Tips of the month:
-Creating Signatures
-Create an Office XP CD slipstreamed with Service Pack 3

-----

Suddenly two nights ago this message pops up when I try to
send emails: "connection to the server has failed
account 'mail.comcast.net. server: mail.comcast.net.
Protocal POP3 Port:110 Secure (SSL): No. Socket error
10061 Error#Ox8000CCCOE.

I called comcast and we logged onto my email from the
internet and tested that we could successfully
send/receive email via comcast mail server.

Now what? still can't send/receive e-mails on outlook
express.

.