Unable to display folder message

[Henry Boyd]

I just started getting this message for the archive folder.

When I looked at the location for the folder the file is not there.
The folder was large (about 120 meg) and the drive has increased free
space.
I have run an unerase program and it cannot locate a deleted PST file.
OS is win2k pro, outlook is 2002.
Norton AV 2005 with current list iss installed and set to sacn all
incoming documents/emails.

Anyone have any thoughts or suggestions?

TIA

Henry Boyd

 

[Brian Tillman]

When I looked at the location for the folder the file is not there.

Have you enabled the viewing of hidden files and folders?

 

[L Henry Boyd]

Brian,

Thanks already checked that (although not as fast as I should have). Since
my posting I have chkdsk'd fir the drive for bad sectors/lost files, disk is
fine.
Situation is simply this Tuesday Morning when I turned on Outlook I got the
could not find archive folder message.
Windows explorer shows an increase in free space
Since then I have used an Unerase file to try and local missing
archive.pst - couldn't find it,
computer has Norton on constantly, but a did a disk scan with the laest
virus definitions
I have run chkdsk with the /f option. No bad blocks lost chains etc.

So here we have a missing pst file that was not removed by outlook , as
evidenced by the start up error message,
undelete software can't find the file, or any file of the size that the
archive pst would have been
a healthy disk drive, set to show all files & folders
the machine is mine, and my user account is both the admin and only account

I do not know what is more frustrating, the loss of my email archive, or
being unable to understand what did it in.

Any other thoughts?

Thanks
Henry Boyd

 

[john]

Sounds like you should use a data recovery service. ESS has a $375 fee
for logical problems like this: 1-800-237-4200.