A
Amedee Van Gasse
Hello,
When opening a Visio .vsd file created with Visio 2002 or 2003 using
Explorer -> right mouse button -> open with -> Internet Explorer, I
get a blank page.
Already tried the following but nothing helped:
* Uninstall/Reinstall of Visio 2003 Viewer
* Repair of Visio 2003 Viewer
* http://support.microsoft.com/kb/910349
* Install of Visio 2007 Viewer
Visio Professional 2003 is also installed on my pc, but I don't know
which was installed first: Visio or the Viewer.
But the problem appears also on pcs without Visio Pro. Currently we
have no other option than to advise our users to request that Visio
Pro is installed, but we would like to avoid that because of licensing
costs (and because most people don't need to edit Visio files anyway).
Interestingly, this problem does not occur on every pc, and the
problem started to appear only a few weeks ago. All pc configurations
should be the same, and I have no information about any differences
between pcs or anything that has changed since a few weeks (software
installation is for another department, I only do Office support).
TIA,
When opening a Visio .vsd file created with Visio 2002 or 2003 using
Explorer -> right mouse button -> open with -> Internet Explorer, I
get a blank page.
Already tried the following but nothing helped:
* Uninstall/Reinstall of Visio 2003 Viewer
* Repair of Visio 2003 Viewer
* http://support.microsoft.com/kb/910349
* Install of Visio 2007 Viewer
Visio Professional 2003 is also installed on my pc, but I don't know
which was installed first: Visio or the Viewer.
But the problem appears also on pcs without Visio Pro. Currently we
have no other option than to advise our users to request that Visio
Pro is installed, but we would like to avoid that because of licensing
costs (and because most people don't need to edit Visio files anyway).
Interestingly, this problem does not occur on every pc, and the
problem started to appear only a few weeks ago. All pc configurations
should be the same, and I have no information about any differences
between pcs or anything that has changed since a few weeks (software
installation is for another department, I only do Office support).
TIA,