What does this message mean??

F

FrankH

BCM seems to have installed correctly and looks to be available in Outlook,
however, when I try to add an account, for example, I get this message "
Can't open this item. error loading form. some of the needed controls may not
be registered" What do i do to fix this?
 
J

J Harrison

Hello All,

Several of you have been getting the now-infamous "Can't open this item. Error loading form..." issue and we have discovered at least one way to resolve the issue. Here are the details:

a.. This is only happening on machines with QuickBooks installed
a.. Various versions of QuickBooks can cause this behavior
1.. Close Outlook
2.. QuickBooks somehow is creating a zero-GUID registry key entry that is affecting BCM
a.. The key is HKEY_CLASSES_ROOT\CLSID\{00000000-0000-0000-0000-000000000000}\InprocServer32
a.. Rename this key to something else (such as adding .old to the end of the zero-GUID, OUTSIDE of the brackets) - don't delete it
b.. Example = {00000000-0000-0000-0000-000000000000}.old
b.. As far as we can tell, this is an invalid CLSID, so this will not affect QuickBooks functionality
3.. Restart Outlook
4.. BCM forms should open fine
Please try this if you are getting this error message and report back to this thread your results.

NOTE - Some of you may _not_ have a zero-GUID key listed. If you don't, we don't want you changing any registry keys. Currently our only suggestion is to temporarily uninstall QuickBooks if you want BCM to run properly.

Please remember that we are working hard to discover the root cause of this and will work to get an acceptable solution for both applications. Stay tuned...

--
Regards,

Bob Cooley, [MSFT]


This posting is provided "AS IS" with no warranties, and confers no rights

It works. I have used it several times.
 
N

N Rye

Where and how do I find this registry in order to change its name?

J Harrison said:
Hello All,

Several of you have been getting the now-infamous "Can't open this item. Error loading form..." issue and we have discovered at least one way to resolve the issue. Here are the details:

a.. This is only happening on machines with QuickBooks installed
a.. Various versions of QuickBooks can cause this behavior
1.. Close Outlook
2.. QuickBooks somehow is creating a zero-GUID registry key entry that is affecting BCM
a.. The key is HKEY_CLASSES_ROOT\CLSID\{00000000-0000-0000-0000-000000000000}\InprocServer32
a.. Rename this key to something else (such as adding .old to the end of the zero-GUID, OUTSIDE of the brackets) - don't delete it
b.. Example = {00000000-0000-0000-0000-000000000000}.old
b.. As far as we can tell, this is an invalid CLSID, so this will not affect QuickBooks functionality
3.. Restart Outlook
4.. BCM forms should open fine
Please try this if you are getting this error message and report back to this thread your results.

NOTE - Some of you may _not_ have a zero-GUID key listed. If you don't, we don't want you changing any registry keys. Currently our only suggestion is to temporarily uninstall QuickBooks if you want BCM to run properly.

Please remember that we are working hard to discover the root cause of this and will work to get an acceptable solution for both applications. Stay tuned...

--
Regards,

Bob Cooley, [MSFT]


This posting is provided "AS IS" with no warranties, and confers no rights

It works. I have used it several times.

FrankH said:
BCM seems to have installed correctly and looks to be available in Outlook,
however, when I try to add an account, for example, I get this message "
Can't open this item. error loading form. some of the needed controls may not
be registered" What do i do to fix this?
 
R

Raul

Hi

Go to start > run > regedit and then click on the (+) next to My computer
folder present to your left navigate and it should get you there

--
With Regards

Raul Thomas
N Rye said:
Where and how do I find this registry in order to change its name?

J Harrison said:
Hello All,

Several of you have been getting the now-infamous "Can't open this
item. Error loading form..." issue and we have discovered at least one
way to resolve the issue. Here are the details:

a.. This is only happening on machines with QuickBooks installed
a.. Various versions of QuickBooks can cause this behavior
1.. Close Outlook
2.. QuickBooks somehow is creating a zero-GUID registry key entry
that is affecting BCM
a.. The key is
HKEY_CLASSES_ROOT\CLSID\{00000000-0000-0000-0000-000000000000}\InprocServer32
a.. Rename this key to something else (such as adding .old to the
end of the zero-GUID, OUTSIDE of the brackets) - don't delete it
b.. Example = {00000000-0000-0000-0000-000000000000}.old
b.. As far as we can tell, this is an invalid CLSID, so this will
not affect QuickBooks functionality
3.. Restart Outlook
4.. BCM forms should open fine
Please try this if you are getting this error message and report back
to this thread your results.

NOTE - Some of you may _not_ have a zero-GUID key listed. If you
don't, we don't want you changing any registry keys. Currently our
only suggestion is to temporarily uninstall QuickBooks if you want BCM
to run properly.

Please remember that we are working hard to discover the root cause of
this and will work to get an acceptable solution for both applications.
Stay tuned...

--
Regards,

Bob Cooley, [MSFT]


This posting is provided "AS IS" with no warranties, and confers no
rights

It works. I have used it several times.

FrankH said:
BCM seems to have installed correctly and looks to be available in
Outlook,
however, when I try to add an account, for example, I get this message
"
Can't open this item. error loading form. some of the needed controls
may not
be registered" What do i do to fix this?
 
M

Mark

This worked for me.

J Harrison said:
Hello All,

Several of you have been getting the now-infamous "Can't open this item. Error loading form..." issue and we have discovered at least one way to resolve the issue. Here are the details:

a.. This is only happening on machines with QuickBooks installed
a.. Various versions of QuickBooks can cause this behavior
1.. Close Outlook
2.. QuickBooks somehow is creating a zero-GUID registry key entry that is affecting BCM
a.. The key is HKEY_CLASSES_ROOT\CLSID\{00000000-0000-0000-0000-000000000000}\InprocServer32
a.. Rename this key to something else (such as adding .old to the end of the zero-GUID, OUTSIDE of the brackets) - don't delete it
b.. Example = {00000000-0000-0000-0000-000000000000}.old
b.. As far as we can tell, this is an invalid CLSID, so this will not affect QuickBooks functionality
3.. Restart Outlook
4.. BCM forms should open fine
Please try this if you are getting this error message and report back to this thread your results.

NOTE - Some of you may _not_ have a zero-GUID key listed. If you don't, we don't want you changing any registry keys. Currently our only suggestion is to temporarily uninstall QuickBooks if you want BCM to run properly.

Please remember that we are working hard to discover the root cause of this and will work to get an acceptable solution for both applications. Stay tuned...

--
Regards,

Bob Cooley, [MSFT]


This posting is provided "AS IS" with no warranties, and confers no rights

It works. I have used it several times.

FrankH said:
BCM seems to have installed correctly and looks to be available in Outlook,
however, when I try to add an account, for example, I get this message "
Can't open this item. error loading form. some of the needed controls may not
be registered" What do i do to fix this?
 
D

Dan k

I have no "all 0's " entry but I also don't have quickbooks - but I'm
getting the same error when I hit the history button within a contact

J Harrison said:
Hello All,

Several of you have been getting the now-infamous "Can't open this item. Error loading form..." issue and we have discovered at least one way to resolve the issue. Here are the details:

a.. This is only happening on machines with QuickBooks installed
a.. Various versions of QuickBooks can cause this behavior
1.. Close Outlook
2.. QuickBooks somehow is creating a zero-GUID registry key entry that is affecting BCM
a.. The key is HKEY_CLASSES_ROOT\CLSID\{00000000-0000-0000-0000-000000000000}\InprocServer32
a.. Rename this key to something else (such as adding .old to the end of the zero-GUID, OUTSIDE of the brackets) - don't delete it
b.. Example = {00000000-0000-0000-0000-000000000000}.old
b.. As far as we can tell, this is an invalid CLSID, so this will not affect QuickBooks functionality
3.. Restart Outlook
4.. BCM forms should open fine
Please try this if you are getting this error message and report back to this thread your results.

NOTE - Some of you may _not_ have a zero-GUID key listed. If you don't, we don't want you changing any registry keys. Currently our only suggestion is to temporarily uninstall QuickBooks if you want BCM to run properly.

Please remember that we are working hard to discover the root cause of this and will work to get an acceptable solution for both applications. Stay tuned...

--
Regards,

Bob Cooley, [MSFT]


This posting is provided "AS IS" with no warranties, and confers no rights

It works. I have used it several times.

FrankH said:
BCM seems to have installed correctly and looks to be available in Outlook,
however, when I try to add an account, for example, I get this message "
Can't open this item. error loading form. some of the needed controls may not
be registered" What do i do to fix this?
 
S

SteveS

Amazing. I've been searching on the web for the "error loading form...." -
and once I did this fix - it's fixed and BCM works fine. Stupid
quickbooks....THANK YOU for the solution.


Diane Poremsky said:
Is this the error:
http://www.slipstick.com/bcm/problems/cantopen.htm

--
Diane Poremsky [MVP - Outlook]
Author, Teach Yourself Outlook 2003 in 24 Hours
Coauthor, OneNote 2003 for Windows (Visual QuickStart Guide)
Author, Google and Other Search Engines (Visual QuickStart Guide)



Join OneNote Tips mailing list: http://www.onenote-tips.net/
 

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