“Outlook cannot perform your search. Outlook cannot display this

J

Jeff

“Outlook cannot perform your search. Outlook cannot display this view.â€
"unable to display the folder", "Unable to display the personal/free data.
The calendar folder could not be found"

We have exactly the same symptoms - outlook 2003 sp2, only on one pc. Other
PCs accessing the same outlook/exchange 2003 mailbox are fine. We don’t use
calendars. We typically get the error on the 1 PC after attempting a search,
then get "unable to display the folder" if moving to the sent folder or
unread mail, never get the error “unable to display the folder†in inbox, but
when attempting subsequent searches in any folder including inbox, we et
“Outlook cannot perform your search. Outlook cannot display this view.â€.
Then periodically, the balloon message appears "Unable to display
personal/free data. The calendar folder could not be found".
We then often get an error when trying to save to the draft folder,
indicating space limitation or out of space which is also incorrect. We
don’t do offline caching, no .ost. If we close Outlook then restart Outlook,
we can do another search or save to the draft folder until we do another
search or open/create new emails. We don’t use delegates, we don’t open other
peoples mailboxes. The user has domain admin rights.
Also tried outlook /resetfolders and outlook /cleanfinders neither startup
option helped.
 
W

Wictor Wilén

Heya,
If you do not have the Windows Desktop Search 3.0 Beta engine, then download
and install it. You have to uninstall any previous versions of Windows
Desktop Search before. I did not and got the problem you described. Read more
on this and how I fixed it at http://www.wictorwilen.se/Post/58.aspx

/WW
 
J

Jeff

Hi Wictor,

Thanks for your suggestion. I'm somewhat hesitant to installed MS Beta
software.

I've noticed however that my misbehaving Outlook also shows contact lists
that I deleted from another PC that also connects to the same Exchange
account. But we do not cache to local, so something must be corrupt on the
misbehaving PC. I had previoulsy renamed outlook.ost to outlook_old.ost that
a read in a similar post and I thought that overcame the problem however it
didnt. I'm thinking it might be easier to uninstall Outllok and reinstall it.
Jeff
 

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