"552 Maximum message size exceeded"

M

Mike

When I try to send a message with a large attachment (17 Mb Powerpoint show),
it processes for an extended period of time, then gives the error message,
"552 Maximum message size exceeded. Contact your ISP". My ISP does not
support Outlook, only Outlook Express. I've tried disabling my Norton
outgoin e-mail scanner, but that does not seem to help. I have never had
this problem before. I have recently installed a new hard drive and had to
reinstall Office XP.
Any thoughts?
Thanks,
Mike
 
A

AndreasRoeder

Mike said:
When I try to send a message with a large attachment (17 Mb
Powerpoint show), it processes for an extended period of time, then
gives the error message, "552 Maximum message size exceeded. Contact
your ISP". My ISP does not support Outlook, only Outlook Express.
I've tried disabling my Norton outgoin e-mail scanner, but that does
not seem to help. I have never had this problem before. I have
recently installed a new hard drive and had to reinstall Office XP.
Any thoughts?
Thanks,
Mike

HI Mike,
so your ISP does not support Mails larger than XX MB.
(xxMB) this information can you get, if you contact your ISP!
 
A

Andrew Dadmun

Mike said:
When I try to send a message with a large attachment (17 Mb Powerpoint
show),
it processes for an extended period of time, then gives the error message,
"552 Maximum message size exceeded. Contact your ISP". My ISP does not
support Outlook, only Outlook Express. I've tried disabling my Norton
outgoin e-mail scanner, but that does not seem to help. I have never had
this problem before. I have recently installed a new hard drive and had
to
reinstall Office XP.
Any thoughts?
Thanks,
Mike
As AndreasRoeder said, this is a limit on your ISP's mail server. Check
with them for the actual limit.

As for workaround - try zipping the presentation with a compression utility
like WinZip. Alternatively, you could break the presentation into smaller
chunks to send and have the recipient put them back together into one
presentation when he/she gets all the chunks.

Regards,
Andy D.
 

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