Can't open file

N

natalief

I have spent hours and hours on a large user manual, which is near 70 pages.
I had no problems saving it last, but now Word 2007 will not open the file,
showing the following message:
"The Office Open XML file "filename" cannot be opened becuase there are
problems with the contents.
--Details---
"Unspecified error
Location: Part: /word/document.xml, Line: 2, Column: 140992"

It is not providing with a way to repair the file. How can I get this
fixed? This is a very frustrating issue.
Any help you can offer, is greatly appreciated.
 
N

Nima

Dear natalief
I have the same problem.
Did you get any solution?
Please help me if you can.
Best Regards
 
H

Herb Tyson [MVP]

For future reference, you should turn on backup copies in Word so that you
have a problem like this, you will have a fallback option. Office button -
Word Options - Advanced tab, Save section "Always create backup copy". If
that option is turned on, I would begin by looking for files named
"Backup..." in the same folder as the damaged file.

If your file is a mail merge file, take a look here:

http://support.microsoft.com/kb/925594

Otherwise, have you installed Office 2007's Service Pack 1? SP1 resolves
some issues, as described here:

http://support.microsoft.com/kb/942389

If SP1 is already installed, I would next try Office button - Open, select
the file, then drop down the Open control (bottom right), and choose Open
and Repair.

If that doesn't work, it might be time to try salvage operations. Make a
copy of the file, change the copy's extension to .zip, then open the zip
file. Drill down to find the word/document.xml component, and see if you can
open it. This does not sound like a wonderful option for you, however, since
this will only salvage text, and any formatting will be lost.

One other Microsoft article that might help is:

http://support.microsoft.com/kb/928282

But, this one would help only if the problem arose from inserting an Excel
chart into the Word file and added extra columns to it.
 
N

Nima

Dear Herb Tyson
Thank you for your reply and attention.
I did these jobs but the problem didn’t solve.
Also it is not a mail merged file.
I will be appreciated if u can help me. Also if you can give me the email
address of Microsoft support.


Method 1: Open the damaged document in draft mode without updating links
Step 1: Configure Word 2007
a. Start Word 2007
b. On the View tab, click Draft in the Document Views group.
c. Click the Microsoft Office Button, and then click Word Options.
d. In the Display document content section, click to select the Draft font
and Picture placeholders check boxes under Advanced options for working with
Word.
e. In the General section, click to clear the Update automatic links at
Open check box under Advanced options for working with Word. Then, click OK.

Step 2: Open the damaged document
a. Start Word 2007.
b. Click the Microsoft Office Button, and then click Open.
c. Click the damaged document, and then click Open.
If you can open the document, close the document and then reopen it by using
method 6, and repair the document. Otherwise go to method 2.
Back to the top

Method 2: Insert the document as a file in a new document
Step 1: Create a new blank document
a. Click the Microsoft Office Button, and then click New.
b. Click Blank document, and then click Create.
Note You may have to reapply some formatting to the last section of the new
document.
Step 2: Insert the damaged document into the new document
1. On the Insert tab, click Insert Object, and then click Text From File.
2. In the Insert File dialog box, locate and then click the damaged
document. Then, click Insert.
Note You may have to reapply some formatting to the last section of the new
document.
Back to the top

Method 3: Create a link to the damaged document
Step 1: Create blank document
a. Click the Microsoft Office Button, and then click New.
b. Click Blank document, and then click Create.
c. In the new document, type This is a test.
d. Click the Microsoft Office Button, and then click Save.
e. Type Rescue link, and then click Save.

Step 2: Create link
a. Select the text you typed in step 1c.
b. On the Home tab, click Copy in the Clipboard group.
c. Click the Microsoft Office Button, and then click New.
d. Click Blank document, and then click Create.
e. On the Home tab, click the arrow on the Paste button in the Clipboard
group, and then click Paste Special.
f. Click Paste link, click Formatted Text (RTF).
g. Click OK.

Step 3: Change the link to the damaged document
a. Right-click the linked text, point to Linked Document Object, and then
click Links.
b. In the Links dialog box, click the file name of the linked document, and
then click Change Source.
c. In the Change Source dialog box, click the document that you cannot
open, and then click Open.
d. Click OK to close the Links dialog box.

Note The information from the damaged document will appear if there was any
recoverable data or text.
e. Right-click the linked text, point to Linked Document Object, and then
click Links.
f. In the Links dialog box, click Break Link.
g. When you receive the following message, click Yes:
Are you sure you want to break the selected links?

Back to the top

Method 4: Use the "Recover Text from Any File" converter
Note The "Recover Text from Any File" converter has limitations. For
example, document formatting is lost. Additionally, graphics, fields, drawing
objects, and any other items that are not text are lost. However, field text,
headers, footers, footnotes, and endnotes are retained as simple text.1.
Click the Microsoft Office Button, and then click Open.
2. In the Files of type box, click Recover Text from Any File(*.*).
3. Click the document from which you want to recover the text.
4. Click Open.
After the document is recovered by using the "Recover Text from Any File"
converter, there is some binary data text that is not converted. This text is
primarily at the start and end of the document. You must delete this binary
data text before you save the file as a Word document.
But they didn’t work
Also I changed the ext. of my file to .zip or .dotx but in zip condition I
see the xml pages but can’t see the body of my file in document.xml file.
Only some codes that I don’t know them.
I put some line from the top of this file here:
“<?xml version="1.0" encoding="UTF-8" standalone="yes" ?>
- <w:document
xmlns:ve="http://schemas.openxmlformats.org/markup-compatibility/2006"
xmlns:eek:="urn:schemas-microsoft-com:eek:ffice:eek:ffice"
xmlns:r="http://schemas.openxmlformats.org/officeDocument/2006/relationships"
xmlns:m="http://schemas.openxmlformats.org/officeDocument/2006/math"
xmlns:v="urn:schemas-microsoft-com:vml"
xmlns:wp="http://schemas.openxmlformats.org/drawingml/2006/wordprocessingDrawing"
xmlns:w10="urn:schemas-microsoft-com:eek:ffice:word"
xmlns:w="http://schemas.openxmlformats.org/wordprocessingml/2006/main"
xmlns:wne="http://schemas.microsoft.com/office/word/2006/wordml">
- <w:body>
- <w:sdt>
- <w:sdtPr>
- <w:rPr>
<w:rFonts w:ascii="Times New Roman" w:eastAsiaTheme="minorHAnsi"
w:hAnsi="Times New Roman" w:cs="B Mitra" />
<w:b w:val="0" />
<w:bCs w:val="0" />
<w:sz w:val="24" />
</w:rPr>
<w:id w:val="8220753" />
- <w:docPartObj>
<w:docPartGallery w:val="Table of Contents" />
<w:docPartUnique />â€
 

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