email merge and Windows Mail

[Bill Clark]

On the Publisher 2007 box it says "Compile and merge mailing-list content to
personalize print and e-mail publications". Inside the box it says "Start
with an e-mail template or convert a multipage publication to an e-mail
message" Note 1. On the end of the box it says Note 1. "Publications can
be sent using MS Office Outlook 2007 OE 6.0 or Windows Mail." I have Vista
and Windows Mail. It does not work. When I contacted technical support my
response was "The above link which describes the mail merge feature in
Publisher and demonstrates the working through a demo video, clearly
highlights the requirement of Outlook 2007 and Outlook express." I'm told
repeatedly that I should buy Outlook to use this feature. I think they call
it "requires advanced functionality". The tech support people told me that
Windows Mail does not do email merge with Pub 2007 and that it would be a
good feature to include at a future date. They fail to understand that this
product was sold with the promise of doing email merge with Windows Mail.
I have a couple of questions.
1. Does Microsoft have any ownership of problems like this, or are they
going to jerk me around forever?
2. Is there a way to make Pub 2007 do email merge with Mail?
Thanks for your help.
3. Is there a place to go for help to get this repaired if the help people
will not respond?
Bill

 

[Mary Sauer]

Create and send e-mail publications by using Publisher
http://office.microsoft.com/en-us/publisher/HA102200511033.aspx?pid=CH100502571033
Crabby gets personal with E-mail Merge in Publisher
http://office.microsoft.com/en-us/publisher/HA102036941033.aspx
There is a demo here
Demo: Personalize newsletters with E-mail Merge in Publisher 2007
http://office.microsoft.com/en-us/publisher/HA101857621033.aspx?pid=CH100743501033

 

[Mary Sauer]

I did not mean to send the above post. I know you were asking about Windows
Mail, There is a lot of information in Windows Mail Help. Use the search term
contacts.

It may help to read the support document here:
You cannot send a document as an e-mail message from an Office 2003 or Office
2007 program
http://support.microsoft.com/kb/834008/en-us

 

[Bill Clark]

Mary
I am only trying to do what it said it would do on the box. I am not trying
to use Office 2003 or Office 2007, I'm using Windows Mail, exactly as stated
on the box. It does not work for me and this failure to work has been
confirmed by the Microsoft help desk. The Microsoft help team has suggested
that I need "advanced functionality", ie buy Outlook. I'm simply trying to
find a way to do e-mail merge without buying anything else. The product I
already spent money on does not work and should not have to buy another.
Thanks for responding to my query
Bill

 

[Charles W Davis]

Where, exactly, did you read that you can do a mail merge with Windows Mail?
I don't see it anywhere.