C
Colin
I've downloaded the onenote.exe trial from the ms website and it seems that
no matter what the installation fails with a fatal error.
This is a new pc that's was just installed from the Windows XP Pro. SP1
release cd.
I installed Office Pro 2003. Visio Pro 2003, and Project standard 2003.
Then I did a microsoft update, downloaded and installed the 51 recommended
patches (as of today at least
.
Finally I attempted to install OneNote and it failed. In the logfile (see
below) it references Error 0x8007000f Failed to get download cache path.
Looking at the top of the log i don't have a cache drive defined... how do i
do that?
Doing a quick google gets me lots of unhappy folks that also can't install
OneNote.
Is this product worth the pain? Any suggestions for a cleaner install?
-------------- Log file below ---------------
C:\Documents and Settings\HOMEUSER\Local Settings\Temp\Microsoft office
OneNote 2003 Setup(0001).txt
Detected Windows Info:
PlatformId = 2
MajorVersion = 5
MinorVersion = 1
ServicePackLevel = 2
- - - - - - - - - - - - - - - - - - - - - - -
Launch Setup
4/30/2006 1:59:43 PM
Recognized command line switch iexpress
Found property assignment: CDCACHE=2
Setup path: C:\DOCUME~1\HOMEUSER\LOCALS~1\Temp\IXP000.TMP\SETUP.EXE
Trying to get version of
C:\DOCUME~1\HOMEUSER\LOCALS~1\Temp\IXP000.TMP\SETUP.EXE
....succeeded.
C:\DOCUME~1\HOMEUSER\LOCALS~1\Temp\IXP000.TMP\SETUP.EXE is version 11.0.6127.0
Current version of Setup.exe: 11.0.6127.0
Searching for .INI file: SETUP.INI
C:\DOCUME~1\HOMEUSER\LOCALS~1\Temp\IXP000.TMP\FILES\SETUP\SETUP.INI
C:\DOCUME~1\HOMEUSER\LOCALS~1\Temp\IXP000.TMP\SETUP\SETUP.INI
C:\DOCUME~1\HOMEUSER\LOCALS~1\Temp\IXP000.TMP\SETUP.INI
Settings file located: C:\DOCUME~1\HOMEUSER\LOCALS~1\Temp\IXP000.TMP\SETUP.INI
GetTempPath returned: C:\DOCUME~1\HOMEUSER\LOCALS~1\Temp\
Reading settings file
C:\DOCUME~1\HOMEUSER\LOCALS~1\Temp\IXP000.TMP\SETUP.INI
Located: C:\DOCUME~1\HOMEUSER\LOCALS~1\Temp\IXP000.TMP\ONOTE11N.MSI
Package to install: C:\DOCUME~1\HOMEUSER\LOCALS~1\Temp\IXP000.TMP\ONOTE11N.MSI
Reading from "C:\DOCUME~1\HOMEUSER\LOCALS~1\Temp\IXP000.TMP\SETUP.INI":
"Product\SkipLangCheck" (Default: 0)
Value: 0
Reading from "C:\DOCUME~1\HOMEUSER\LOCALS~1\Temp\IXP000.TMP\SETUP.INI":
"Product\CheckUpdates" (Default: 0)
Value: 0
Product {91A10409-6000-11D3-8CFE-0150048383C9} is not installed for the user.
Checking for Windows Installer....
C:\WINDOWS\system32\MSI.DLL
... succeeded.
Checking for any beta version of the product.
dwNoLtCoExist = 0
Reading from "C:\DOCUME~1\HOMEUSER\LOCALS~1\Temp\IXP000.TMP\SETUP.INI":
"Cache\CacheOnly" (Default: 0)
Value: 0
Reading from "C:\DOCUME~1\HOMEUSER\LOCALS~1\Temp\IXP000.TMP\SETUP.INI":
"Cache\RemoveCacheOnly" (Default: 0)
Value: 0
Reading from "C:\DOCUME~1\HOMEUSER\LOCALS~1\Temp\IXP000.TMP\SETUP.INI":
"Cache\EnforceCache" (Default: 0)
Value: 1
Office-specific properties added: CDCACHE="2"
General properties added: LAUNCHEDFROMSETUP="1"
SETUPEXEPATH="C:\DOCUME~1\HOMEUSER\LOCALS~1\Temp\IXP000.TMP\"
SETUPEXENAME="SETUP.EXE"
Writing Task: Main - Microsoft Office OneNote 2003
Path: C:\WINDOWS\system32\msiexec.exe
CmdLine: /I C:\DOCUME~1\HOMEUSER\LOCALS~1\Temp\IXP000.TMP\ONOTE11N.MSI
CDCACHE="2" LAUNCHEDFROMSETUP="1"
SETUPEXEPATH="C:\DOCUME~1\HOMEUSER\LOCALS~1\Temp\IXP000.TMP\"
SETUPEXENAME="SETUP.EXE"
Looking for setup tasks to process.
4/30/2006 1:59:43 PM WaitForMsiExecDone...
4/30/2006 1:59:43 PM WaitForMsiExecDone exits
Verifying install package is available
Reading from "C:\DOCUME~1\HOMEUSER\LOCALS~1\Temp\IXP000.TMP\SETUP.INI":
"Cache\Purge" (Default: 0)
Value: 0
Reading from "C:\DOCUME~1\HOMEUSER\LOCALS~1\Temp\IXP000.TMP\SETUP.INI":
"Cache\DeletableCache" (Default: 0)
Value: 1
SetupXml is at: C:\DOCUME~1\HOMEUSER\LOCALS~1\Temp\IXP000.TMP\ONOTE11N.xml
Parsing Download Info
Starting to load install configuration
Download Info:
Download Code : 91A10409-6000-11D3-8CFE-0150048383C9
Source Path : C:\DOCUME~1\HOMEUSER\LOCALS~1\Temp\IXP000.TMP\
Product Code : {91A10409-6000-11D3-8CFE-0150048383C9}
Prod Src Path : ONOTE11N.MSI
Use Windows Installer : false
Files to Download:
File: FILES\WINDOWS\INF\AER_1033.ADM (DW20.ADM_1033)
File: FILES\PFILES\COMMON\MSSHARED\DW\DW20.EXE (DW20.EXE_0001)
File: FILES\PFILES\COMMON\MSSHARED\DW\DWDCW20.DLL (DWDCW20.DLL)
File: FILES\PFILES\COMMON\MSSHARED\DW\1033\DWINTL20.DLL
(DWINTL20.DLL_0001_1033)
File: FILES\PFILES\COMMON\MSSHARED\DW\DWTRIG20.EXE (DWTRIG20.EXE)
File: ONOTE11N.MSI (ONOTE11N.MSI)
File: FILES\SETUP\OSE.EXE (OSE.EXE)
File: FILES\PFILES\MSOFFICE\OFFICE11\1033\PSS10O.CHM (PSS10O.CHM_1033)
File: FILES\PFILES\MSOFFICE\OFFICE11\1033\PSS10R.CHM (PSS10R.CHM_1033)
File: FILES\PFILES\MSOFFICE\OFFICE11\1033\SETUP.CHM (SETUP.CHM_1033)
File: SKU1A1.XML (SKU1A1.XML_0002_1033)
File: IJ561401.CAB (IJ561401.CAB)
File: IS121501.CAB (IS121501.CAB)
File: IU561401.CAB (IU561401.CAB)
File: M2625402.CAB (M2625402.CAB)
File: M3635701.CAB (M3635701.CAB)
File: M4635202.CAB (M4635202.CAB)
File: MG625402.CAB (MG625402.CAB)
File: O0625401.CAB (O0625401.CAB)
File: O1636021.CAB (O1636021.CAB)
File: PA630301.CAB (PA630301.CAB)
File: PR103382.CAB (PR103382.CAB)
File: PR103689.CAB (PR103689.CAB)
File: PR308261.CAB (PR308261.CAB)
File: S2636002.CAB (S2636002.CAB)
File: S3635401.CAB (S3635401.CAB)
File: SKU1A1.CAB (SKU1A1.CAB)
File: TR103624.CAB (TR103624.CAB)
File: TR308226.CAB (TR308226.CAB)
File: YC625401.CAB (YC625401.CAB)
File: YI635603.CAB (YI635603.CAB)
File: YM635602.CAB (YM635602.CAB)
File: YO625401.CAB (YO625401.CAB)
File: YT561401.CAB (YT561401.CAB)
File: ZF625401.CAB (ZF625401.CAB)
File: ZG630301.CAB (ZG630301.CAB)
File: ZH625401.CAB (ZH625401.CAB)
File: ZJ625401.CAB (ZJ625401.CAB)
File: ZN561401.CAB (ZN561401.CAB)
File: ZQ636001.CAB (ZQ636001.CAB)
File: ZR625401.CAB (ZR625401.CAB)
File: ZS561401.CAB (ZS561401.CAB)
File: ZT625401.CAB (ZT625401.CAB)
File: ZY635202.CAB (ZY635202.CAB)
File: ZZ561401.CAB (ZZ561401.CAB)
File: FILES\SETUP\SETUP.INI (ONOTE11N.INI)
File: SETUP.EXE (SETUP.EXE_1033)
Using Office Source Engine at path:
C:\DOCUME~1\HOMEUSER\LOCALS~1\Temp\IXP000.TMP\OSE.EXE
Connected to Office Source Engine.
Checking version of Office Source Engine...
Version: 11.0.5525.0
Reading from "C:\DOCUME~1\HOMEUSER\LOCALS~1\Temp\IXP000.TMP\SETUP.INI":
"Cache\LocalCacheDrive" (Default: )
Value:
Couldn't find a local cache drive.
Already cached file: DW20.ADM_1033
Already cached file: DW20.EXE_0001
Already cached file: DWDCW20.DLL
Already cached file: DWINTL20.DLL_0001_1033
Already cached file: DWTRIG20.EXE
Already cached file: ONOTE11N.MSI
Already cached file: OSE.EXE
Already cached file: PSS10O.CHM_1033
Already cached file: PSS10R.CHM_1033
Already cached file: SETUP.CHM_1033
Already cached file: SKU1A1.XML_0002_1033
Completed download for file: DW20.ADM_1033.
Error 0x8007000f
Failed to get download cache path.
Retrying error for resource: DW20.ADM_1033
Download retry succeeded
Completed download for file: DW20.EXE_0001.
Error 0x8007000f
Failed to get download cache path.
Retrying error for resource: DW20.EXE_0001
Download retry succeeded
Completed download for file: DWDCW20.DLL.
Error 0x8007000f
Failed to get download cache path.
Retrying error for resource: DWDCW20.DLL
Download retry succeeded
Completed download for file: DWINTL20.DLL_0001_1033.
Error 0x8007000f
Failed to get download cache path.
Retrying error for resource: DWINTL20.DLL_0001_1033
Download retry succeeded
Completed download for file: DWTRIG20.EXE.
Error 0x8007000f
Failed to get download cache path.
Retrying error for resource: DWTRIG20.EXE
Download retry succeeded
Completed download for file: ONOTE11N.MSI.
Error 0x8007000f
Failed to get download cache path.
Retrying error for resource: ONOTE11N.MSI
Download retry succeeded
Completed download for file: OSE.EXE.
Error 0x8007000f
Failed to get download cache path.
Retrying error for resource: OSE.EXE
Download retry succeeded
Completed download for file: PSS10O.CHM_1033.
Error 0x8007000f
Failed to get download cache path.
Retrying error for resource: PSS10O.CHM_1033
Download retry succeeded
Completed download for file: PSS10R.CHM_1033.
Error 0x8007000f
Failed to get download cache path.
Retrying error for resource: PSS10R.CHM_1033
Download retry succeeded
Completed download for file: SETUP.CHM_1033.
Error 0x8007000f
Failed to get download cache path.
Retrying error for resource: SETUP.CHM_1033
Download retry succeeded
Completed download for file: SKU1A1.XML_0002_1033.
Error 0x8007000f
Failed to get download cache path.
Retrying error for resource: SKU1A1.XML_0002_1033
Download retry succeeded
Finished CDCache Download, retrieving msi download info
4/30/2006 1:59:44 PM
Error 0x8007000f
Failed to get resource info.
LocalCache has failed. EnforceCache has been set. Exiting...
Shutting down chained setup processing.
***** Setup exits
4/30/2006 1:59:50 PM
(return = 0)
no matter what the installation fails with a fatal error.
This is a new pc that's was just installed from the Windows XP Pro. SP1
release cd.
I installed Office Pro 2003. Visio Pro 2003, and Project standard 2003.
Then I did a microsoft update, downloaded and installed the 51 recommended
patches (as of today at least
.Finally I attempted to install OneNote and it failed. In the logfile (see
below) it references Error 0x8007000f Failed to get download cache path.
Looking at the top of the log i don't have a cache drive defined... how do i
do that?
Doing a quick google gets me lots of unhappy folks that also can't install
OneNote.
Is this product worth the pain? Any suggestions for a cleaner install?
-------------- Log file below ---------------
C:\Documents and Settings\HOMEUSER\Local Settings\Temp\Microsoft office
OneNote 2003 Setup(0001).txt
Detected Windows Info:
PlatformId = 2
MajorVersion = 5
MinorVersion = 1
ServicePackLevel = 2
- - - - - - - - - - - - - - - - - - - - - - -
Launch Setup
4/30/2006 1:59:43 PM
Recognized command line switch iexpress
Found property assignment: CDCACHE=2
Setup path: C:\DOCUME~1\HOMEUSER\LOCALS~1\Temp\IXP000.TMP\SETUP.EXE
Trying to get version of
C:\DOCUME~1\HOMEUSER\LOCALS~1\Temp\IXP000.TMP\SETUP.EXE
....succeeded.
C:\DOCUME~1\HOMEUSER\LOCALS~1\Temp\IXP000.TMP\SETUP.EXE is version 11.0.6127.0
Current version of Setup.exe: 11.0.6127.0
Searching for .INI file: SETUP.INI
C:\DOCUME~1\HOMEUSER\LOCALS~1\Temp\IXP000.TMP\FILES\SETUP\SETUP.INI
C:\DOCUME~1\HOMEUSER\LOCALS~1\Temp\IXP000.TMP\SETUP\SETUP.INI
C:\DOCUME~1\HOMEUSER\LOCALS~1\Temp\IXP000.TMP\SETUP.INI
Settings file located: C:\DOCUME~1\HOMEUSER\LOCALS~1\Temp\IXP000.TMP\SETUP.INI
GetTempPath returned: C:\DOCUME~1\HOMEUSER\LOCALS~1\Temp\
Reading settings file
C:\DOCUME~1\HOMEUSER\LOCALS~1\Temp\IXP000.TMP\SETUP.INI
Located: C:\DOCUME~1\HOMEUSER\LOCALS~1\Temp\IXP000.TMP\ONOTE11N.MSI
Package to install: C:\DOCUME~1\HOMEUSER\LOCALS~1\Temp\IXP000.TMP\ONOTE11N.MSI
Reading from "C:\DOCUME~1\HOMEUSER\LOCALS~1\Temp\IXP000.TMP\SETUP.INI":
"Product\SkipLangCheck" (Default: 0)
Value: 0
Reading from "C:\DOCUME~1\HOMEUSER\LOCALS~1\Temp\IXP000.TMP\SETUP.INI":
"Product\CheckUpdates" (Default: 0)
Value: 0
Product {91A10409-6000-11D3-8CFE-0150048383C9} is not installed for the user.
Checking for Windows Installer....
C:\WINDOWS\system32\MSI.DLL
... succeeded.
Checking for any beta version of the product.
dwNoLtCoExist = 0
Reading from "C:\DOCUME~1\HOMEUSER\LOCALS~1\Temp\IXP000.TMP\SETUP.INI":
"Cache\CacheOnly" (Default: 0)
Value: 0
Reading from "C:\DOCUME~1\HOMEUSER\LOCALS~1\Temp\IXP000.TMP\SETUP.INI":
"Cache\RemoveCacheOnly" (Default: 0)
Value: 0
Reading from "C:\DOCUME~1\HOMEUSER\LOCALS~1\Temp\IXP000.TMP\SETUP.INI":
"Cache\EnforceCache" (Default: 0)
Value: 1
Office-specific properties added: CDCACHE="2"
General properties added: LAUNCHEDFROMSETUP="1"
SETUPEXEPATH="C:\DOCUME~1\HOMEUSER\LOCALS~1\Temp\IXP000.TMP\"
SETUPEXENAME="SETUP.EXE"
Writing Task: Main - Microsoft Office OneNote 2003
Path: C:\WINDOWS\system32\msiexec.exe
CmdLine: /I C:\DOCUME~1\HOMEUSER\LOCALS~1\Temp\IXP000.TMP\ONOTE11N.MSI
CDCACHE="2" LAUNCHEDFROMSETUP="1"
SETUPEXEPATH="C:\DOCUME~1\HOMEUSER\LOCALS~1\Temp\IXP000.TMP\"
SETUPEXENAME="SETUP.EXE"
Looking for setup tasks to process.
4/30/2006 1:59:43 PM WaitForMsiExecDone...
4/30/2006 1:59:43 PM WaitForMsiExecDone exits
Verifying install package is available
Reading from "C:\DOCUME~1\HOMEUSER\LOCALS~1\Temp\IXP000.TMP\SETUP.INI":
"Cache\Purge" (Default: 0)
Value: 0
Reading from "C:\DOCUME~1\HOMEUSER\LOCALS~1\Temp\IXP000.TMP\SETUP.INI":
"Cache\DeletableCache" (Default: 0)
Value: 1
SetupXml is at: C:\DOCUME~1\HOMEUSER\LOCALS~1\Temp\IXP000.TMP\ONOTE11N.xml
Parsing Download Info
Starting to load install configuration
Download Info:
Download Code : 91A10409-6000-11D3-8CFE-0150048383C9
Source Path : C:\DOCUME~1\HOMEUSER\LOCALS~1\Temp\IXP000.TMP\
Product Code : {91A10409-6000-11D3-8CFE-0150048383C9}
Prod Src Path : ONOTE11N.MSI
Use Windows Installer : false
Files to Download:
File: FILES\WINDOWS\INF\AER_1033.ADM (DW20.ADM_1033)
File: FILES\PFILES\COMMON\MSSHARED\DW\DW20.EXE (DW20.EXE_0001)
File: FILES\PFILES\COMMON\MSSHARED\DW\DWDCW20.DLL (DWDCW20.DLL)
File: FILES\PFILES\COMMON\MSSHARED\DW\1033\DWINTL20.DLL
(DWINTL20.DLL_0001_1033)
File: FILES\PFILES\COMMON\MSSHARED\DW\DWTRIG20.EXE (DWTRIG20.EXE)
File: ONOTE11N.MSI (ONOTE11N.MSI)
File: FILES\SETUP\OSE.EXE (OSE.EXE)
File: FILES\PFILES\MSOFFICE\OFFICE11\1033\PSS10O.CHM (PSS10O.CHM_1033)
File: FILES\PFILES\MSOFFICE\OFFICE11\1033\PSS10R.CHM (PSS10R.CHM_1033)
File: FILES\PFILES\MSOFFICE\OFFICE11\1033\SETUP.CHM (SETUP.CHM_1033)
File: SKU1A1.XML (SKU1A1.XML_0002_1033)
File: IJ561401.CAB (IJ561401.CAB)
File: IS121501.CAB (IS121501.CAB)
File: IU561401.CAB (IU561401.CAB)
File: M2625402.CAB (M2625402.CAB)
File: M3635701.CAB (M3635701.CAB)
File: M4635202.CAB (M4635202.CAB)
File: MG625402.CAB (MG625402.CAB)
File: O0625401.CAB (O0625401.CAB)
File: O1636021.CAB (O1636021.CAB)
File: PA630301.CAB (PA630301.CAB)
File: PR103382.CAB (PR103382.CAB)
File: PR103689.CAB (PR103689.CAB)
File: PR308261.CAB (PR308261.CAB)
File: S2636002.CAB (S2636002.CAB)
File: S3635401.CAB (S3635401.CAB)
File: SKU1A1.CAB (SKU1A1.CAB)
File: TR103624.CAB (TR103624.CAB)
File: TR308226.CAB (TR308226.CAB)
File: YC625401.CAB (YC625401.CAB)
File: YI635603.CAB (YI635603.CAB)
File: YM635602.CAB (YM635602.CAB)
File: YO625401.CAB (YO625401.CAB)
File: YT561401.CAB (YT561401.CAB)
File: ZF625401.CAB (ZF625401.CAB)
File: ZG630301.CAB (ZG630301.CAB)
File: ZH625401.CAB (ZH625401.CAB)
File: ZJ625401.CAB (ZJ625401.CAB)
File: ZN561401.CAB (ZN561401.CAB)
File: ZQ636001.CAB (ZQ636001.CAB)
File: ZR625401.CAB (ZR625401.CAB)
File: ZS561401.CAB (ZS561401.CAB)
File: ZT625401.CAB (ZT625401.CAB)
File: ZY635202.CAB (ZY635202.CAB)
File: ZZ561401.CAB (ZZ561401.CAB)
File: FILES\SETUP\SETUP.INI (ONOTE11N.INI)
File: SETUP.EXE (SETUP.EXE_1033)
Using Office Source Engine at path:
C:\DOCUME~1\HOMEUSER\LOCALS~1\Temp\IXP000.TMP\OSE.EXE
Connected to Office Source Engine.
Checking version of Office Source Engine...
Version: 11.0.5525.0
Reading from "C:\DOCUME~1\HOMEUSER\LOCALS~1\Temp\IXP000.TMP\SETUP.INI":
"Cache\LocalCacheDrive" (Default: )
Value:
Couldn't find a local cache drive.
Already cached file: DW20.ADM_1033
Already cached file: DW20.EXE_0001
Already cached file: DWDCW20.DLL
Already cached file: DWINTL20.DLL_0001_1033
Already cached file: DWTRIG20.EXE
Already cached file: ONOTE11N.MSI
Already cached file: OSE.EXE
Already cached file: PSS10O.CHM_1033
Already cached file: PSS10R.CHM_1033
Already cached file: SETUP.CHM_1033
Already cached file: SKU1A1.XML_0002_1033
Completed download for file: DW20.ADM_1033.
Error 0x8007000f
Failed to get download cache path.
Retrying error for resource: DW20.ADM_1033
Download retry succeeded
Completed download for file: DW20.EXE_0001.
Error 0x8007000f
Failed to get download cache path.
Retrying error for resource: DW20.EXE_0001
Download retry succeeded
Completed download for file: DWDCW20.DLL.
Error 0x8007000f
Failed to get download cache path.
Retrying error for resource: DWDCW20.DLL
Download retry succeeded
Completed download for file: DWINTL20.DLL_0001_1033.
Error 0x8007000f
Failed to get download cache path.
Retrying error for resource: DWINTL20.DLL_0001_1033
Download retry succeeded
Completed download for file: DWTRIG20.EXE.
Error 0x8007000f
Failed to get download cache path.
Retrying error for resource: DWTRIG20.EXE
Download retry succeeded
Completed download for file: ONOTE11N.MSI.
Error 0x8007000f
Failed to get download cache path.
Retrying error for resource: ONOTE11N.MSI
Download retry succeeded
Completed download for file: OSE.EXE.
Error 0x8007000f
Failed to get download cache path.
Retrying error for resource: OSE.EXE
Download retry succeeded
Completed download for file: PSS10O.CHM_1033.
Error 0x8007000f
Failed to get download cache path.
Retrying error for resource: PSS10O.CHM_1033
Download retry succeeded
Completed download for file: PSS10R.CHM_1033.
Error 0x8007000f
Failed to get download cache path.
Retrying error for resource: PSS10R.CHM_1033
Download retry succeeded
Completed download for file: SETUP.CHM_1033.
Error 0x8007000f
Failed to get download cache path.
Retrying error for resource: SETUP.CHM_1033
Download retry succeeded
Completed download for file: SKU1A1.XML_0002_1033.
Error 0x8007000f
Failed to get download cache path.
Retrying error for resource: SKU1A1.XML_0002_1033
Download retry succeeded
Finished CDCache Download, retrieving msi download info
4/30/2006 1:59:44 PM
Error 0x8007000f
Failed to get resource info.
LocalCache has failed. EnforceCache has been set. Exiting...
Shutting down chained setup processing.
***** Setup exits
4/30/2006 1:59:50 PM
(return = 0)