error message gbui :// blank htm

[roybaylis]

I cannot open Project 2003 professional because of this message.
I have deleted the programme and then reinstalled it
I have removed and thehn reinstalled XP SP2
I have changed the GBUID toggle registry key to null
BUT!!! still have the original problem.
Can anyone help me, please.
Thanks

 

[Mike Glen]

Hi Roy,

Welcome to this Microsoft Project newsgroup

See here:

http://www.projectserverexperts.com/Shared Documents/gbuierror.htm


FAQs, companion products and other useful Project information can be seen at
this web address: http://project.mvps.org/faqs.htm

Hope this helps - please let us know how you get on

Mike Glen
MS Project MVP

 

[roybaylis]

Thanks Mike - I really appreciate your willingness to help me. I only have
Project professsional 2003 as a single product on my laptop, not the Server
version. Does this affect the advice in the link you have suggested, which
seems to apply to the server version?
Bless you
Roy

 

[Mike Glen]

Not sure, but you can try this one that does refer to PP2003:

http://www.kbalertz.com/kb_887028.aspx#kb1

Make sure you backup the registry first if you use that method!

Good luck!

Mike Glen
Project MVP

 

[roybaylis]

Thanks again Mike - but, as I have already reinstalled Windows XP SP2,
shouldn't that reinstall IE SP1? Would it be easiest to just add the gbui
site to Internet Explorer? if so, how do I do that?!!
I am REALLY grateful for your expert advice and help.
Bon weekend
Roy

 

[Mike Glen]

Sorry, Roy; as you can see I'm not an expert in these registry problems and
I have no idea what you can do to overcome your problem. I think you'll
have to contact Microsoft Support, unless anyone else has some other ideas.

Good luck

Mike Glen
Project MVP

 

[roybaylis]

Thanks Mike.
I did as you suggested under ID SRQ051125601738 and Vivek Sati was
excellent; he helped me find the solution, which is ....

Article 887028 does NOT distinguish between Project 2002 and Project 2003.
So the instructions apply only to 2002 (Office 10.0) in the registry key
value; they need a slight but vital alteration if using Project 2003 ( see
below for details)

Article 887028 says ...
"HKEY_CURRENT_USER\Software\Microsoft\Office\10.0\MS
Project\Options|Interface."

BUT! ... For Project 2003, this should read as follows
HKEY_CURRENT_USER\Software\Microsoft\Office\11.0\MS Project\Options\Interface

That was the instant solution. It has just taken me about 12 hours to find
it, so I hope this solution helps others.

Vivek is going to flag this error up to the Knowledge base people, but I
don't know how to let others on this site know this answer.

If you do, will you be so kind as to do the necessary? Thanks

And thanks again for your part in this solution.

 

[Mike Glen]

Thanks, Roy for the feedback. That's one for my special folder!

Mike Glen
Project MVP

 

[RayG]

Thanks Roy. I'm having the same issue with MSP 2002 Pro running on XP Home
Edition. I did the IE SP1 re-install and the registry key add, but still get
the error. I will review my steps against your updated article response and
report back.

RayG

 

[roybaylis]

Ray - you have my sympathy!
Hope you're soon back up and running.
Roy

 

[roybaylis]

Good news Mike - Vivek has already altered the KB article online, to update
this error for everyone's benefit.
A WinWin solution!!!
Bon weekend
Roy

 

[Gary L. Chefetz [MVP]]

StndAlne:

See the following for creating the registry key manually:

http://www.projectserverexperts.com/Shared Documents/gbuierror.htm

--


Gary L. Chefetz, MVP
For Project Server Consulting: http://www.msprojectexperts.com
For Project Server FAQS: http://www.projectserverexperts.com
For Project Server Books: http://www.projectserverbooks.com
For Project Server Training: http://www.projectservertraining.com
For Project FAQS: http://www.mvps.org/project