HELP! - POP3 messages downloaded but do not show up in Inbox

[Ryan Parlee]

We are experiencing a weird problem: Outlook 2003 is downloading email from
a POP3 server, but then nothing is showing up the user's Inbox. This does
not affect all users.

Our setup is as follows:

User has POP3 account
User has Exchange account
Delivery is set to "Mailbox - Username" (the Exchange PST)

I can verify that messages are on the POP3 server waiting to be picked up.
Clicking "Send/Receive" pops the messages off the server, but nothing shows
up in the user's Inbox. I have verified that user has no filters set; there
are also no delivery rules set that might be delivering to a different
folder (actually, this particular doesn't have other folders).

Running OutlookExpress on this same machine works fine and any new messages
show up in the Inbox.

Has anyone run into this before? Can someone please help!

Thanks, Ryan

 

[Brian Tillman]

We are experiencing a weird problem: Outlook 2003 is downloading
email from a POP3 server, but then nothing is showing up the user's
Inbox. This does not affect all users.

Our setup is as follows:

User has POP3 account
User has Exchange account
Delivery is set to "Mailbox - Username" (the Exchange PST)

That's not a PST, by the way, it's the Exchange mailbox.

Does using Find or the Unread Mail search folder allow you to locate any of
the incoming messages?