How can I get the import/export function to work with Outlook 200.

L

Letitia

I have tried all the suggested fixes (regional language settings, re-install,
etc.)
 
G

Gordon

Letitia said:
I have tried all the suggested fixes (regional language settings, re-install,
etc.)
Click to expand...

When you say it's not working, what exactly do you mean? What happens
when you try? And what version of outlook? (Your subject line was truncated)
 
L

Letitia

Outlook 2003 running on XP; I am using Outlook to interface with my MSN
account, not exchange.

The exact message is: "The Import and Export command is not available. Run
Outlook setup again to install Import and Export correctly."

I have tried running setup, repair, and have de-installed and re-installed
the software. Basically, I have exhausted all fixes I have found so far.

There is an article that also suggests making sure the language options are
set the same--I can't find the article now--but it mentions and Outlook User
Interface, which I could never find.

I have all the latest service packs, etc.
 
G

Gordon

Letitia said:
Outlook 2003 running on XP; I am using Outlook to interface with my MSN
account, not exchange.

The exact message is: "The Import and Export command is not available. Run
Outlook setup again to install Import and Export correctly."

I have tried running setup, repair, and have de-installed and re-installed
the software. Basically, I have exhausted all fixes I have found so far.

There is an article that also suggests making sure the language options are
set the same--I can't find the article now--but it mentions and Outlook User
Interface, which I could never find.

I have all the latest service packs, etc.
Click to expand...

What exactly are you trying to Import and/or export?
 
G

Gordon

Letitia said:
Contacts and calendar items.
Click to expand...

Then don't export/import at all. if your calendar and contacts exist in
your pst file already and you want to transfer to a new machine or make
a backup, just make a copy of your pst file (with outlook closed). If
you are wanting to IMPORT calendar and contacts, go to File-Open-Outlook
data file and navigate to where your file is stored. Note: you cannot do
this with a pst file on a CD - you have to copy the file to your HDD and
remove the read-Only attribute first.

HTH
 
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