How do I open attachments in e-mail?

  • Thread starter Joanne Shep-Smith
  • Start date
J

Joanne Shep-Smith

When I receive attachments in my e-mail the paper clip is 'greyed out' and I
cannot open it. Also, when I send attachments (photos and documents) the
recipients can't open them. Is there an answer to this problem? I am using
Windows 2000 Professional, and URL = NTL.
 
N

neo [mvp outlook]

Sounds like you might be using Outlook Express and not Microsoft Outlook.
For Outlook Express, select Tools > Options > Security tab and uncheck the
second box from the top concerning potentially dangerous attachments.
 
B

Brian Tillman

Joanne Shep-Smith said:
When I receive attachments in my e-mail the paper clip is 'greyed
out' and I cannot open it.
Click to expand...

See if http://www.slipstick.com/outlook/esecup/getexe.htm helps.
Also, when I send attachments (photos and
documents) the recipients can't open them. Is there an answer to
this problem? I am using Windows 2000 Professional, and URL = NTL.
Click to expand...

But what version of Outlook are you using? What format are you using to
send the mail?
 
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