Junk mail folder & non-junk email

C

Christine

Just wondering if anyone has any ideas why emails that have never been marked
as junk would suddenly start routing to the junk mail folder? The sender's
email has not changed & there are no other people in the To , CC, or BCC.

Outlook 2003 SP2
Exchange Server/LAN
 
B

Brian Tillman

Christine said:
Just wondering if anyone has any ideas why emails that have never
been marked as junk would suddenly start routing to the junk mail
folder? The sender's email has not changed & there are no other
people in the To , CC, or BCC.

Outlook provides no way to mark messages as junk in the first place, so, of
course, all your messages will never have been marked as unk before. If
they're routing to the junk folder and you haven't added their senders to
the Blocked Senders list, then there's something in the body of the message
that is triggering the filter.
 
C

Coloradogal

Brian,

Starting this week ALL of my email is showing up in my Junk Email folder. I
have the options set to do NO Junk Mail filtering and have checked the safe
senders, safe recipients, and blocked senders lists. Doesn't seem to
matter--all ends up in Junk Email.

Did a 'detect and repair' and this didn't fix things. :-(
Any other ideas?

Lynda
 
C

Coloradogal

Well, I solved my own problem after reading some posts about junk e-mail and
rules. It turns out I am my own worst enemy…I write rules to sort my e-mail
and apparently one that I attempted to write recently misfired on me. Once I
deleted it my regular e-mail goes in the Inbox like it is supposed to. Yea!

So if you have written rules to sort your e-mail you might check them to see
if you have a misbehaving e-mail rule.
Click Tools/Rules and Alerts
Click the E-mail Rules tab if necessary
Click each rule and check the rule description in the lower pane for obvious
errors.
Click the Change Rule button if you need to edit the rule
If you find a bad rule, click the Delete button

Hope this helps
Lynda
 
F

Filcro

1.) Dear Coloradogal you stated in another note that Outlook does not provide
"Junk-Mail" options and in my Outlook 2003 there are numerous areas to tweak
this function. Do you work for Microsoft?

2.) Also I've been through e-mail rules and they are correct. Are you
stating that one e-mail rule can corrupt ALL the others?

3.) And I've spoken to oe e-mailed numerous people who have ONLY had this
problem recently.

It would seem that there is a BUG out here in a RECENT update.
 

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