Bill said:
One of my users has shared thier inbox with another user yet everybody who
wants to see the inbox of client A can see it. Why is this and how may I
stop
other users from seeing the shared inbox except for the allowed user?
Thank you.
When you post in here, always include your version, SP level, and mode (if
applicable) of Outlook - you can find this information in Help | About. Also
include the type of mail account(s) you use and any other pertinent details.
Be sure to put a consise summary of your question in the subject line, and
the full details in the body of your post.
That said: I presume you're using Exchange. Can all users open all other
users' inboxes/folders? If so, somoene has monkeyed around with permissions
in Exchange, as it does not allow this by default. Perhaps users are members
of groups they shouldn't be.
Knowledgebase article 262054 explains how to grant full mailbox access, but
it should also be helpful in telling you where to look for where access is
already granted...be careful, as you don't want to accidentally remove
anything that *should* be there. Also see
http://support.microsoft.com/?scid=kb;en-us;326061
If this is *not* the issue, check the permissions that this user set on
his/her mailbox in Outlook.