mail merge disappearing clipart picture problem

[seklund]

My Publisher merge document is a side-fold greeting card with a textbox
(autoshape) and clip-art on page 1 and merged-in text on page 3. Here's the
problem: When I merge to a new publication, the clip-art disappears. Any
idea what's going on?

 

[Mary Sauer]

All the clipart? Look at the advanced print in the print dialogue to make sure
you are telling the printer to print pictures. How current is your printer
driver?

 

[seklund]

I have not had any problems printing graphics -- clip-art, photos, whatever.
Because the clip-art does not appear in the merged Publisher file (apart from
any printing process), I don't think this is a printer issue.
--
Steve Eklund
Kansas City, MO

All the clipart? Look at the advanced print in the print dialogue to make sure
you are telling the printer to print pictures. How current is your printer
driver?

 

[Mary Sauer]

What version Publisher?

Are you merging the pictures? I just now setup a folded card with all sorts of
images and text boxes and it merged just fine. I'd look for a new driver.
It is always advisable to completely remove your driver before
installing/reinstalling.

Bruce Sanderson's Windows Web

How to clean up printer drivers
http://members.shaw.ca/bsanders/CleanPrinterDrivers.htm



--
Mary Sauer MSFT MVP
http://office.microsoft.com/

I have not had any problems printing graphics -- clip-art, photos, whatever.
Because the clip-art does not appear in the merged Publisher file (apart from
any printing process), I don't think this is a printer issue.

 

[seklund]

I will try reinstalling the driver. But since I see the problem before
printing even comes up, I'm doubtful.

My Publisher version is 2003. I don't remember the build number. I'm
running XP Pro with SP2.

 

[Mary Sauer]

If you cannot see the images it very well could be your video driver, read the
third FAQ here
http://ed.mvps.org/Static.aspx?=Publisher/FAQs

Are you using page setup or are you manually setting up the card? Are you using
the commercial printing setup? Maybe it is a glitch in the program

How to understand the repair feature in Office 2003 and in Office XP
http://support.microsoft.com/kb/822238/en-us

Some other information,

Mail merge 101: Send letters with ease
http://office.microsoft.com/en-us/publisher/HA011457271033.aspx?pid=CL100632931033

 

[mamagmire]

I had a similar problem yesterday. If I converted the clipart to a .jpg it
didn't disappear anymore!