Mail Merge Labels "Update Labels" greyed out

[Dianne Griffin]

In Word 2007, using an existing merge document and Access data, I am unable
to use the "update labels" command to make changes in the label format. How
can I fix this?

 

[Cindy M.]

Hi =?Utf-8?B?RGlhbm5lIEdyaWZmaW4=?=,

In Word 2007, using an existing merge document and Access data, I am unable
to use the "update labels" command to make changes in the label format. How
can I fix this?

Have you checked that the document "type" is still set to "Labels" (look in
the "Start Mail Merge" button in the "Mailings" tab)? And the database is
attached?

Cindy Meister
INTER-Solutions, Switzerland
http://homepage.swissonline.ch/cindymeister (last update Jun 17 2005)
http://www.word.mvps.org

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[Dianne Griffin]

Thanks for your help Cindy. I am researching this for a staff member and will
forward the information to her.