Mailbox throws "Exchange is currently in recovery mode" message when opening

[Spin]

Experts,

Running Windows Server 2003 SP1. Exchange SP2. I went ahead and deleted an
AD account of type InetOrgPerson and it's associated mailbox. Even though
the AD account was an InetOrgPerson type, it seemed to work ok like that up
until the last couple of days until it mysteriously stopped working. So I
re-created the account, setting it to type "user" instead of InetOrgPerson.
I ran a mailbox cleanup agent task on the store and purged the mailbox.
Re-created it about 5 seconds later. This is the only store on the only
server in the site. When I tried to open Outlook with this account on
another workstation I got the below error. Pressing OK lets me into the
mailbox anyway. Opening other mailboxes on the server do not give me the
error. I am looking for insight onto this new error.

"Exchange is currently in recovery mode. You can either connect to your
Exchange server using the network, work offline, or cancel this logon."

 

[Lanwench [MVP - Exchange]]

In

Experts,

Running Windows Server 2003 SP1. Exchange SP2. I went ahead and
deleted an AD account of type InetOrgPerson and it's associated
mailbox. Even though the AD account was an InetOrgPerson type, it
seemed to work ok like that up until the last couple of days until it
mysteriously stopped working. So I re-created the account, setting
it to type "user" instead of InetOrgPerson. I ran a mailbox cleanup
agent task on the store and purged the mailbox. Re-created it about 5
seconds later. This is the only store on the only server in the
site. When I tried to open Outlook with this account on another
workstation I got the below error. Pressing OK lets me into the
mailbox anyway. Opening other mailboxes on the server do not give me
the error. I am looking for insight onto this new error.
"Exchange is currently in recovery mode. You can either connect to
your Exchange server using the network, work offline, or cancel this
logon."

Disable cached mode, delete the OST file, re-enable cached mode.

 

[Spin]

Thanks, it is not using an *.ost on the client.

 

[Lanwench [MVP - Exchange]]

In

Thanks, it is not using an *.ost on the client.

If it's using cached mode it is. Double check.

"Lanwench [MVP - Exchange]"

In

Disable cached mode, delete the OST file, re-enable cached mode.

 

[Spin]

Deleted then re-created the Outlook profile and all is well.

 

[Spin]

How? I searched for all *.ost file on the client and did not find any.

 

[Lanwench [MVP - Exchange]]

In

How? I searched for all *.ost file on the client and did not find
any.

Did you search hidden & system folders as well? You need to.
You could easily tell if the user was using an OST file by checking to see
whether cached mode was enabled in the mail profile.