MS Office Publisher Help window appears after every print job


C

Carl B

I've just started using Publisher 2003 and am doing fine with most of it.
However, one thing is driving me crazy... every time I send a job to a
printer, whether it's an actual printer like my HP Laserjet 4MV or a virtual
printer like the Acrobat PDF 7, after the job spools out, the MS Office Pint
Help window appears, on a page that says "Troubleshoot printing publications
on a desktop printer." I didn't clikc on help. I don't need help, because the
jobs print fine... why does this window keep appearing, and more importantly,
how do I make it stop appearing short of never printing anything again?

BTW, I have Publisher 11.6255.6408 SP1 with WINXP SP2 on a Dell Dimension
8200 w/ 2GB RAM.
 
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B

Brian Kvalheim [MSFT MVP]

In Publisher, go to Tools > Options > Print Tab > Uncheck "Automatically
display print troubleshooter". This is not enabled by default, so either you
or our OEM enabled at some point.

--
Brian Kvalheim
Microsoft Publisher MVP
http://www.publishermvps.com

This posting is provided "AS IS" with no warranties, and
confers no rights.
 
C

Carl B

Thanks, Bruce... it WAS enabled, though I never did that myself. But it's
fixed now... much obliged.
 
B

Brian Kvalheim [MSFT MVP]

our OEM = your OEM

This keyboard sucks.

--
Brian Kvalheim
Microsoft Publisher MVP
http://www.publishermvps.com

This posting is provided "AS IS" with no warranties, and
confers no rights.
 
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B

Brian Kvalheim [MSFT MVP]

Excellent Chester, thanks for replying back :eek:)

--
Brian Kvalheim
Microsoft Publisher MVP
http://www.publishermvps.com

This posting is provided "AS IS" with no warranties, and
confers no rights.
 

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