S
segat1
my manager has, in addition to her own email mailbox, a general inbox where
members of the public email enquiries through which she then cascades to the
team.
We would like a message to be automatically issued when an email is sent to
this general email address acknowledging receipt of their email and giving a
timeframe in which to expect a reply.
I have tried to set up an out of office message to do this, however this is
returning messages when I send an email to her personal email and not the
general emails. I've tried to set up rules, but a dialog box advises that
this is a client server function and will only work when outlook is running,
and even then it does not work.
Does anyone know how to fix this? Please let me know if there is further
information required.
members of the public email enquiries through which she then cascades to the
team.
We would like a message to be automatically issued when an email is sent to
this general email address acknowledging receipt of their email and giving a
timeframe in which to expect a reply.
I have tried to set up an out of office message to do this, however this is
returning messages when I send an email to her personal email and not the
general emails. I've tried to set up rules, but a dialog box advises that
this is a client server function and will only work when outlook is running,
and even then it does not work.
Does anyone know how to fix this? Please let me know if there is further
information required.