My outlook is corrupted, need to fix - how?

M

Martin ©¿©¬

Hi
My Outlook isn't working correctly
When I try to remove Outlook I get a message saying that
"HKEY_LOCAL_MACHINE\software\Microsoft\office\11.0\outlook\operations\import\endura"
is either corrupted or missing
Trying to re-install\repair returns the same message

Does anyone know how to resolve this error please?
Running Outlook as part of office 2003 on Vista
 
P

Pat Willener

Good. Do you know how to use regedit? If so, can you go and check if
that key you mention below exists? (Note that ImportEudora is one
subkey, with no '\' in between.)

If it does exist, can you right-click, Permissions, and see if the
userid under which you try the uninstall has full access to the key?

Please be careful to not make any registry changes without first taking
a full registry backup.
 
M

Martin ©¿©¬

Good. Do you know how to use regedit? If so, can you go and check if
that key you mention below exists? (Note that ImportEudora is one
subkey, with no '\' in between.)

If it does exist, can you right-click, Permissions, and see if the
userid under which you try the uninstall has full access to the key?
Click to expand...

Hi Pat
I looked at ImportEudora
Under permissions I got
"No groups or users have permission to access this object.
However, the owner of this object can assign permissions."

When I tried to assign permissions, it wouldn't let me
There are plenty of help messages about assigning permissions, but I
haven't been there before
Can you offer any help/advice please
 
M

Martin ©¿©¬

Hi Pat
I seem to have got it repaired now
Went into reload/repair - run from my computer and it opened a new
shortcut on the desktop
I opened it and imported the .pst file from my laptop and it seems to
be working ok for now - fingers xxxx
Thank you very much for your assistance
 
P

Pat Willener

Glad you got it working. However, I am not happy that you used Import
with a PST file. You should use Open, not Import, to open a PST file,
otherwise you may end up with corrupted data in your actual PST file.
 
B

Brian Tillman

Martin ©¿©¬ @nohere.net said:
I opened it and imported the .pst file from my laptop and it seems to
be working ok for now - fingers xxxx
Click to expand...

Never import from a PST. There's no need and you lose data if you do. Just
reuse the original PST.
 
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