Office 365 Admin Password Forgotten

May 29, 2024
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Hello everyone,

I'm the Office 365 admin for a small business and recently reset my password using a strong suggestion from my phone. Unfortunately, my phone did not save the password, and now I am unable to log in or reset it.

I've attempted to seek phone support in Thailand, but the call is redirected to an AI voice system that cannot answer questions or understand my requests. There don't seem to be any other available support methods I can access. This situation is very frustrating as I urgently need access to my account.