ost or pst files


D

doemark

I just moved, so my computer has not been started for the better part of a
month. When I opened Outlook and clicked on my email folder I received this
message: "This set of folders could not be opened", it then went on to say
this: "This error usually appears if the OST or PST file you are using is:
Unavailable
Protected with file permissions
On a share on a server and the network is down
Corrupt
To correct this problem, store the OST or PST file on the local computer.
You may also want to run the scanost.exe and scanpst.exe tools to verify
file integrity." I ran the scanpst.exe and it found some errors and
corrected them, but I was unable to run the scanost.exe file. I still cannot
open my email folder.

I would greatly appreciate any help.
 
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R

Roady [MVP]

What version of Outlook are you running and what account type are you using?

--
Robert Sparnaaij [MVP-Outlook]
www.howto-outlook.com

Tips of the month:
-FREE tool; QuickMail. Create new Outlook items anywhere from within Windows
-Properly back-up and restore your Outlook data

-----
I just moved, so my computer has not been started for the better part of a
month. When I opened Outlook and clicked on my email folder I received this
message: "This set of folders could not be opened", it then went on to say
this: "This error usually appears if the OST or PST file you are using is:
Unavailable
Protected with file permissions
On a share on a server and the network is down
Corrupt
To correct this problem, store the OST or PST file on the local computer.
You may also want to run the scanost.exe and scanpst.exe tools to verify
file integrity." I ran the scanpst.exe and it found some errors and
corrected them, but I was unable to run the scanost.exe file. I still
cannot
open my email folder.

I would greatly appreciate any help.
 
D

doemark

I am running Outlook 2003 SP1, as for what account type...I'm not sure, but
does MAPI sound right? If not, please let me know how to find out.

Thanks
Dorene
 
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B

Brian Tillman

doemark said:
I am running Outlook 2003 SP1, as for what account type...I'm not
sure, but does MAPI sound right?
POP, Exchange, IMAP, HTTP are the account types.
 

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