G
Gewitty
Following a serious trojan attack, which took many hours to resolve, Outlook
seems to have sustained some damage which cannot be repaired.
Whenever the application is loaded, it appears to start up OK but almost
immediately there is an MS error message saying that the program has
encountered a serious error and has to close.
Using Uninstall via the Control Panel, followed by a re-installation of the
whole Office 2000 disk does not cure the problem, so it appears that either
there are elements of Outlook that do not get removed when uninstalling, or
the problem is deeper within the OS (XP Pro). I found a tool called Eraser2K
which claims to do a thorough removal job, but this will not run under XP.
Does anyone know of any other tool that can effectively remove ALL traces of
Outlook/Office 2000, or alternatively, can anyone offer any thoughts on what
the fault might be and how it could be fixed?
seems to have sustained some damage which cannot be repaired.
Whenever the application is loaded, it appears to start up OK but almost
immediately there is an MS error message saying that the program has
encountered a serious error and has to close.
Using Uninstall via the Control Panel, followed by a re-installation of the
whole Office 2000 disk does not cure the problem, so it appears that either
there are elements of Outlook that do not get removed when uninstalling, or
the problem is deeper within the OS (XP Pro). I found a tool called Eraser2K
which claims to do a thorough removal job, but this will not run under XP.
Does anyone know of any other tool that can effectively remove ALL traces of
Outlook/Office 2000, or alternatively, can anyone offer any thoughts on what
the fault might be and how it could be fixed?