Outlook 2007 error message "can't open default e-mail folders

D

dinac

the error message appears when I attempt to open the program, stating that
the file \outlook.pst is in use and cannot be accessed. I haven't opened the
file (cause I've never figured out how to open a .pst file). How can I fix
this?
 
B

Brian Tillman

dinac said:
the error message appears when I attempt to open the program, stating
that the file \outlook.pst is in use and cannot be accessed. I
haven't opened the file (cause I've never figured out how to open a
.pst file). How can I fix this?
Click to expand...

Does this happen after a reboot?
 
D

dinac

it happens every time I try to open the file. All my appointments are in
outlook, and I don't know where I'm supposeded to be when. Any help will be
appreciated
 
B

Brian Tillman

dinac said:
it happens every time I try to open the file. All my appointments
are in outlook, and I don't know where I'm supposeded to be when.
Any help will be appreciated
Click to expand...

How are you trying to open the file?
 
D

dinac

I try to open Outlook from the start menu in Windows XP. the last time i
tried, a message appeared that said "your attempt was unsuccessful. Do you
want to open Outlook in safe mode?" I clicked yes, the program opened and I
was able to use it. However, after a while, it shut down, with a message
that .pst files had been altered. Another attempt just now resulted in the
message that the .pst files are in use by another application. Could this be
related to the indexing application in aol?
 
B

Brian Tillman

dinac said:
I try to open Outlook from the start menu in Windows XP. the last
time i tried, a message appeared that said "your attempt was
unsuccessful. Do you want to open Outlook in safe mode?" I clicked
yes, the program opened and I was able to use it. However, after a
while, it shut down, with a message that .pst files had been altered.
Another attempt just now resulted in the message that the .pst files
are in use by another application. Could this be related to the
indexing application in aol?
Click to expand...

It could be. Use Task Manager to see if there are any other instances of
the OUTLOOK.EXE process running as well.
 
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