Outlook 2007 user-defined fields not showing in Word 2007 merge

D

dgraham

On computer1, I have successfully created a customized form with
user-define fields in Outlook 2007 and a merge document in Word 2007
that works (starting the merge from Outlook 2007). I want to copy the
custom form with the user-define fields and the merge document to a
second computer (computer2).

I saved the custom form with fields from computer1 to a *.fdm file
using the Tools, Options, Other, Advanced Options, Custom Forms, Manage
forms. On computer2 I used the same process to install the custom form
file (*.fdm) into Outlook 2007 and created a new contact folder that
uses the form and displays/adds new contact records correctly. I also
copied the Word merge document to computer2. Computer1 and computer2
both have Office 2007.

All the problems occur on computer2. First, when I attempted to merge
(starting in Outlook 2007), Word gave messages that all my user-defined
fields did NOT exist in the database although I could see them in the
Contact records. I attempted to create a new document and the
user-define fields do NOT show up in the Word merge field list either.


On computer2, I created from scratch a new contacts folder with a new
custom form and user-define fields which works when merging. Therefore,
the problem seems to be that Word can not see the fields I created from
the *.fdm file I installed.

Can anyone please help me with this? Thank you in advance.

Don
 

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