Outlook Address Book Question

K

Kobe Cunanan

I use Outlook 2000. I have a problem. Everytime I create an email and use my
address book to browse for email address to send my email to. Outlook
completely shuts down. I tried reloading the outlook program and even
download the updates for it, but it doesn't seem to help. Any suggestions?
Thanks
 
R

Russ Valentine [MVP-Outlook]

This is a very common problem which Microsoft claims they cannot reproduce
and therefore cannot solve. Anecdotal reports claim the following may help:
1. Look for and correct a corrupt address in the Contacts displayed in the
Outlook Address Book (especially if the crash at the same place when
scrolling).
2. Remove then re-add the Outlook Address Book Service or, better yet,
create a new Outlook profile.
3. Update your video drivers.

Most people seem to find no solution.
 
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