Outlook attachments do not appear in email



We are using Outlook 2003 and Exchange 2007.
I have users that receive emails that have attachments but they do not see
the attachments until they forward the email back to themselves or they can
go through OWA and view the attachments.

It seems to be .jpg files. That's at least what i have heard about.

What is causing this? It is a setting with in Outlook?
Please let me know.

Thank you.


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