OUTLOOK.EXE - No Disk


K

Kenneth

Everytime I open Outlook 2003 I receive the above message. I can cancel it
and Outlook opens ok, but I would like to get rid of the message. NOTE- If I
leave a disk in my A drive, the message does not pop up. The message just
started popping up with Outlook 2000 and continued when I installed Outlook
2003. Any suggestions as to why?
 
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K

Kenneth

Hi, and thanks for your post, but it involved my A drive rather than a
removable drive. Everything I have found says that perhaps my .pst files are
corrupted, and I have tried to copy and paste, and import and export, and
boy, now everything is a mess. But I no longer get the "No Disk" message. Now
I get the following: "An extension failed to initialize. Can't open file:
C:\Documents and Settings\Kenneth\Local Settings\Application
Data\Microsoft\Outlook\Name of file.pst. The file may not exist, you may not
have permission to open it, or it may be open in another program." I have
gone to the file folder in question, and there are, in fact, several .pst
files in the folder. I had, as part of my FIX???, removed them all and had
lost all records, then tried the Import route, even pasted some of the .pst
files back into the folder. I also had to go back and recreate my Outlook
folder structure for all my emails. But, how do I get Outlook to recognize
the .pst file that is in the proper place in the proper folder? I finally got
my saved emails (from a .pst folder) exported to Outlook, but they were just
place holders for every filefolder other than my INBOX, and some outfit
wanted $250 to "RECOVER" the data that had been omitted. Yipes!

Another question. I had bought Outlook 2003, a full retail copy, and
received instead a Licensed copy. I found this out when I tried to get tech
support. They would not offer any support, even new installation support
because it was not retail. But, does Microsoft give any free tech support on
even brand new RETAIL software? Would it be worth the cost to send back what
I have and buy a retail box from Microsoft? Any thoughts? Help!

Kenneth
 

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