Outlook Offline folders not synchronizing

[Donna]

Since upgrading to Outlook 2003, I have been unable to
synchronize my offline folders. I have followed the
instructions in help, but when I choose Work Offline, I
only see items from before the upgrade. I have applied
all updates to Office 2003. I have also run a repair, but
it still does not work. Does anyone have any ideas?

Thanks,
Donna

 

[Roady [MVP]]

Delete the ost-file and let Outlook resynch with the Exchange server.

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[Donna]

Roady,
I have done this also, but when I work offline, the
folders are empty.
Donna

 

[Roady [MVP]]

Make sure your account is marked for Cached Exchange mode; Tools-> E-mail
Accounts-> Next-> double click Exchange Account for properties

--
Roady [MVP] www.sparnaaij.net
Microsoft Office and Microsoft Office related News
Also Outlook FAQ, How To's, Downloads and more...

Tips of the month:
-Setting Permissions on a Mailbox
-Create an Office XP CD slipstreamed with Service Pack 3