Outlook won't open


P

philip donetti

I have Outlook 2000. When I try to open it it loads for 3/4 secs then
closes. This is only a recent happening, have re-installed without joy.

Thanks for anyone's help

Phil
 
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M

Milly Staples [MVP - Outlook]

Close Outlook. Find and rename outcmd.dat to .old. (If using Windows 2000
or XP, you will need to enable searching hidden and system folders.)

Once you have done so, reopen Outlook and it should open fine. You will
need to rebuild any custom toolbars or customizations as the file outcmd.dat
controls how the toolbars display. When it becomes corrupted, it will cause
Outlook to hang because it cannot create the toolbars that you expect.


--
Milly Staples [MVP - Outlook]

Post all replies to the group to keep the discussion intact. All
unsolicited mail sent to my personal account will be deleted without
reading.

After furious head scratching, philip donetti asked:

| I have Outlook 2000. When I try to open it it loads for 3/4 secs then
| closes. This is only a recent happening, have re-installed without
| joy.
|
| Thanks for anyone's help
|
| Phil
 

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