Problems replying to messages in Outlook


I

Ian Mason

I have recently upgraded to Outlook 2003 on Windows XP Pro and some strange
things happen when I reply to, and somtimes send new, email. The message will
stay in the outbox under 'Date: None' and will sit there forever. If I then
'forward' this note it produces a copy (but doesn't ask for addressees) and
then 'send', it goes to the outbox under 'Date: Todays date' and then is sent
at the next scheduled send. It does this inconsistently and seems to affect
some delivery email addresses and not others. I feel sure it's a setup
problem but I can't find anything relating to it in Options.

I would be grateful for any assistance on this.
 
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D

Diane Poremsky [MVP]

so you can forward a message without entering an address to forward it to?

When it's marked Date None, is it bold with a closed envelope or not bold
with an open envelope icon? http://www.slipstick.com/problems/outbox.htm

Do you have more than one email account and does the forward send on the
same account you tried to send the original message on? Do replies work,
only new mail fails? This usually means an authentication problem - you
need to check your account settings.

--
Diane Poremsky [MVP - Outlook]
Author, Teach Yourself Outlook 2003 in 24 Hours
Coauthor, OneNote 2003 for Windows (Visual QuickStart Guide)
Author, Google and Other Search Engines (Visual QuickStart Guide)



Join OneNote Tips mailing list: http://www.onenote-tips.net/
 
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I

Ian Mason

Diane, yes it will let me forward without entering an address - it uses the
original destination.

Under 'date: none', it's in bold with an open envelope.

Yes, I have more than on account and the reply is via the (valid) receiving
account.

Replies fail about 50% of the time and new mails just occasionally.

I've just done the self check (Test Account Settings......) again and it has
worked. SPA is not turned on.

Ian Mason


Diane Poremsky said:
so you can forward a message without entering an address to forward it to?

When it's marked Date None, is it bold with a closed envelope or not bold
with an open envelope icon? http://www.slipstick.com/problems/outbox.htm

Do you have more than one email account and does the forward send on the
same account you tried to send the original message on? Do replies work,
only new mail fails? This usually means an authentication problem - you
need to check your account settings.

--
Diane Poremsky [MVP - Outlook]
Author, Teach Yourself Outlook 2003 in 24 Hours
Coauthor, OneNote 2003 for Windows (Visual QuickStart Guide)
Author, Google and Other Search Engines (Visual QuickStart Guide)



Join OneNote Tips mailing list: http://www.onenote-tips.net/


Ian Mason said:
I have recently upgraded to Outlook 2003 on Windows XP Pro and some strange
things happen when I reply to, and somtimes send new, email. The message
will
stay in the outbox under 'Date: None' and will sit there forever. If I
then
'forward' this note it produces a copy (but doesn't ask for addressees)
and
then 'send', it goes to the outbox under 'Date: Todays date' and then is
sent
at the next scheduled send. It does this inconsistently and seems to
affect
some delivery email addresses and not others. I feel sure it's a setup
problem but I can't find anything relating to it in Options.

I would be grateful for any assistance on this.
 

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