"problems with PDF's changing to winmail.dat when sent" .

R

Rigney

Hi,
I did receive a response to my question however the link is inoperative as
is the link back to Microsoft requesting another answer.

They both lead to a blank white page??

Can you help please.

Peter
 
N

neo [mvp outlook]

I didn't post a link with my response. Here is a copy of my response to
your last post.


Something is causing the message to go out in Rich Text rather than HTML or
Plain text. If email address of your customer is coming from your Outlook
contacts folder, verify that said contact record isn't marked to receive
Outlook Rich Text only. (e.g. Open contact record and then double click on
e-mail address)
 
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