PST >2 gig crashed - I need help

K

Katarina Fischer

Hallo,

unfortunately one of my PSTs became 1,6 Gig, and now I am not able to open
it with my Outlook (2003)

Right now I am copying the PST (just in case). Then I would try to run the
"SCANPST.EXE"

When I was looking in some forum on this issue, the answers were generally
disappointing (there is nothing that can be done...):-((

Does anyone have experience with the Microsoft Truncation Tool ??

Any other tips&tricks form me?

Please avoid Tipps like "keep you PSTs small":.. it happened, and I cannot
change now... I am already very angry with myself ... :-((( **sniff**

Thank you very much for your help!

Thanks and Best Regards,

Katarina Fischer
SAP AG


Katarina Fischer

SAP Integration & Certification Center (Regions EMEA & APA)
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D

DL

Is this pst file a pre unicode (OL2003) pst?
You can see the properties of the pst via the mail applet in the control
panel.
If it is a OL2003 unicode pst then it would appear to be a pure corruption
issue since a unicode pst does not have that size limitation.

Perhaps run scanpst.exe several times on the file.
 
D

DL

wish I could follow that

Christian Goeller said:
Katarina Fischer, you wrote on Fri, 23 Mar 2007 15:57:58 +0100:


Das liegt daran, dass mit an Sicherheit grenzender Wahrscheinlichkeit
nichts mehr zu machen ist, wenn Tools wie "scanpst.exe" oder
"pst19upg.exe" scheitern - ob Du es nun glaubst oder nicht ;-).


Wenn "scanpst.exe" nicht hilft, dann wird Dir wohl nichts anderes übrig
bleiben, als "pst19upg.exe" auszuprobieren - und zu hoffen, dass es
hilft!


Wie bereits DL erwähnt hat, kann es kein Größenproblem sein, wenn es
sich bei der verwendeten pst-Datei um eine UNICODE-Datei handelt; diese
Format unterstützt pst-Dateien in der Größenordnung von 20 und mehr
Gigabyte. Außerdem: Die von Dir erwähnten 1,6 GB - sofern es sich um
eine pst-Datei im alten (ANSI-)Format handelt - sind normalerweise
seitens Outlook noch problemlos zu handeln. Erst ab ca. 1,8 GB wird es
erfahrungsgemäß kritisch.

Ich wünsch' Dir viel Glück beim Retten Deiner Daten ;-)!
 
D

DL

thanks

Christian Goeller said:
DL, you wrote on Fri, 23 Mar 2007 22:21:10 -0000:


You won't get an other answer because there is with reasonable certainty
no way to rescue your pst if "scanpst.exe" and "pst19upg.exe" does not
work.


If "scanpst.exe" does not help you must use "pst19upg.exe" -- and hoping
that it will help.


Also, it cannot be a size issue -- how DL mentioned in his posting -- if
the pst is a UNICODE file; that format provides 20 and more GB.
The 1,6 GB you have mentioned -- in case it's an ANSI pst -- normally
are not critical yet. According to experience it will become critical
from approx. 1,8 GB.

:)
 
B

Brian Tillman

Christian Goeller said:
You won't get an other answer because there is with reasonable
certainty no way to rescue your pst if "scanpst.exe" and
"pst19upg.exe" does not work.

I don't think pst19upg.exe has any bearing on this issue. It's not a PST
truncation fixer, as far as I can tell.
 

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