Publisher 2001 disk damaged!


B

Bob Greene

I had a BIG system crash - lightning induced - and am trying to rebuild the
system.

My Publisher 2000 SR1 disk hangs when trying to read MS09.DLL. Examining the
disk, I see one small scratch - could be the problem?

What do I do now? Can't afford to purchase another full copy........

Thanks for help and suggestions.
 
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J

John Inzer

Bob said:
I had a BIG system crash - lightning induced - and am
trying to rebuild the system.

My Publisher 2000 SR1 disk hangs when trying to read
MS09.DLL. Examining the disk, I see one small scratch -
could be the problem?

What do I do now? Can't afford to purchase another full
copy........

Thanks for help and suggestions.
=====================================
Clean the disk with some warm water and a soft
cloth...wipe from center to edge not in circles.

If cleaning does not help...you may be able to order
a replacement at the following site:

(302822) PUB: How to Order a Replacement CD
http://support.microsoft.com/?kbid=302822
 
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