Publisher 2001 disk damaged!

[Bob Greene]

I had a BIG system crash - lightning induced - and am trying to rebuild the
system.

My Publisher 2000 SR1 disk hangs when trying to read MS09.DLL. Examining the
disk, I see one small scratch - could be the problem?

What do I do now? Can't afford to purchase another full copy........

Thanks for help and suggestions.

 

[John Inzer]

I had a BIG system crash - lightning induced - and am
trying to rebuild the system.

My Publisher 2000 SR1 disk hangs when trying to read
MS09.DLL. Examining the disk, I see one small scratch -
could be the problem?

What do I do now? Can't afford to purchase another full
copy........

Thanks for help and suggestions.

=====================================
Clean the disk with some warm water and a soft
cloth...wipe from center to edge not in circles.

If cleaning does not help...you may be able to order
a replacement at the following site:

(302822) PUB: How to Order a Replacement CD
http://support.microsoft.com/?kbid=302822

 

[Mary Sauer]

You probably need to do installer cleanup and then re-install Publisher
Description of the Windows Installer CleanUp Utility
http://support.microsoft.com/default.aspx?scid=kb;en-us;290301&Product=ofw2k