Publisher 2007 "cannot save file" to pdf

Discussion in 'Publisher Newsgroups' started by pharmdmph, Feb 15, 2007.

  1. pharmdmph

    pharmdmph Guest

    I have been running Publisher 2007 since the release date. Up until this
    week I have had no problems converting my publisher files to pdf files. Now
    publisher pops up a box that says " Publisher cannot save this file" with an
    "ok" button and a link "was this helpful?" at the bottom when I attempt to
    save as a pdf file. I have attempted to reinstall the plug-in and been
    unsuccessful and have converted a word document to pdf successfully.

    Any help is greatly appreciated as the pop-up box is definitely NOT helpful.
    pharmdmph, Feb 15, 2007
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  2. pharmdmph

    Mary Sauer Guest

    Mary Sauer, Feb 15, 2007
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  3. pharmdmph

    pharmdmph Guest

    Thank you for your prompt response. I have un-installed the plug-in prior to
    re-installing it. The result is still the same. I am currently using the
    full version of office 2007. When I detect and repair it says nothing is
    wrong. I appreciate your advice. I believe I am going to attempt a full
    uninstall/reinstall today to see if that solves the problem.

    I'm amazed that I'm the only one who seems to have this problem and figure
    it must be something that can be fixed with an uninstall/reinstall...

    We'll see...
    pharmdmph, Feb 15, 2007
  4. pharmdmph

    Mary Sauer Guest

    Look at the add-ins, see if the PDF is still enabled. Tools, add-ins.
    Mary Sauer, Feb 15, 2007
  5. pharmdmph

    pharmdmph Guest

    Thanks for the tip. I have no add-ins at that location in Publisher. When I
    checked the same location in Word, PDF was not listed either. I saved the
    downloaded file and when I browsed for it a box popped up and stated that it
    was not a valid office add-in.

    I uninstalled/reinstalled yesterday and it made no difference with this
    issue. I attempted to email the publisher file to a friend to convert the
    file for me (as it is for a work project due today) and she informed me she
    could not convert it (and could previously convert Publisher 2007 files)
    because it said the file was corrupt.

    I attempted to redo the project incase something in that particular file was
    messed up. That was unsuccessful and I went back to other files that I have
    converted previously, and they all have the same "Publisher cannot save this
    file" message.

    Word still converts just fine. It appears to be a problem in my Publisher
    2007 only.
    I greatly appreciate your attempts to help. Should I just contact tech
    support from microsoft or take it into the computer help squad from my local
    retailer where i purchased the software?
    pharmdmph, Feb 16, 2007
  6. pharmdmph

    Mary Sauer Guest

    Can you download a different PDF writer and see if it works. is

    There are two PDF plug-ins on the Office site, one is in combination with XPS,
    have you tried downloading this one?

    This could be helpful
    Enable support for other file formats, such as PDF and XPS

    If you want, I will try to convert it for you. I have Acrobat.
    mary-sauer at
    Mary Sauer, Feb 16, 2007
  7. pharmdmph

    pharmdmph Guest

    Thanks a lot. The primopdf writer worked! Thanks a lot for your time and
    pharmdmph, Feb 18, 2007
  8. pharmdmph

    Mary Sauer Guest

    You are welcome. Thanks for posting back your success, it is appreciated.
    Mary Sauer, Feb 18, 2007
  9. pharmdmph

    Judy Guest

    You are not the only one having problems with the pdf and publisher 2007. I
    have had the very same problems.
    I am using publisher 2007 full version. Nightmares with the installation,
    installing and uninstalling and hours on the phone today to get it
    operational finally. Now, it no longer allows me to use my pdf program.
    Microsoft says pdf995 is a good program but it creates scrap on my computer
    just like the program I already have. What happened here and how can it be
    Judy, Feb 21, 2007
  10. JoAnn Paules [MVP], Feb 21, 2007
  11. pharmdmph

    Q. John Chen Guest


    I am having the similar problem and hope someone can help.

    I just installed Publisher 2007 Trial. Then I installed "Save as PDF
    or XPS" add-in. But I do NOT see a "Publish as PDF or XPS" on the File
    menu. I tried to re-install the add-in. It says "already installed."
    What can be wrong?


    Q. John Chen, Mar 5, 2007
  12. pharmdmph

    JoAnn Paules Guest

    Did you look under the Save As menu?
    JoAnn Paules, Mar 5, 2007
  13. pharmdmph

    Q. John Chen Guest

    Yes, I did looked all the "Save as Type" and don't see any pdf

    Also, I looked at the Add-ins on the Tools menu but see "Nothing


    Q. John Chen, Mar 5, 2007
  14. pharmdmph

    Q. John Chen Guest

    Other things that might be considered.
    1. I have Office 2003 (whole suite) installed.
    2. I ONLY have Publisher 2007 and Office Accounting 2007 Express
    installed (no other Office 07 products)

    Also, how can I remove the add-in. I am trying to re-install it.
    Q. John Chen, Mar 5, 2007
  15. pharmdmph

    Mary Sauer Guest

    After you install this download open the document you want to publish and then,
    depending on the program you are using, select Save or Publish to PDF or XPS
    from the Office or File menu.

    For more information, search Office Help for "Save a file in PDF format" or
    "Save a file in XPS format".

    To remove this download:

    To remove the download file, delete the file SaveAsPDFandXPS.exe.

    On the Start menu, point to Settings and then click Control Panel.
    Double-click Add/Remove Programs.
    In the list of currently installed programs, select Microsoft Save as PDF or XPS
    Add-in for 2007 Microsoft Office programs and then click Remove or Add/Remove.
    If a dialog box appears, follow the instructions to remove the program.
    Click Yes or OK to confirm that you want to remove the program.
    Mary Sauer, Mar 5, 2007
  16. pharmdmph

    Q. John Chen Guest

    Q. John Chen, Mar 5, 2007
  17. pharmdmph

    JoAnn Paules Guest

    Oh no, you don't really think we're going to let you off that easy, do you?
    Come on, 'fess up............ What did/didn't you do?
    JoAnn Paules, Mar 5, 2007
  18. pharmdmph

    Q. John Chen Guest

    Just see this. I confess:

    I didn't even install the Plug-in. I followed link on MS website but
    it first installed some prerequist things. I tried several times it
    kept saying "already install ..." until I finally read the whole
    message and it was NOT the plug-in.
    Q. John Chen, Apr 26, 2007
  19. pharmdmph

    Mary Sauer Guest

    Mary Sauer, Apr 26, 2007
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