question about autoarchving

[Treesy]

Good afternoon. Does a profile have to be logged into for the autoarchiving
to take place?

We have created a "shadow" profile that we use as a general email box for
our department. Under the Inbox, we have multiple folders and filters in
place to filter emails to go into these sub-folders. We all have access to
view these folders and manipulate the emails (moving, deleting, etc) but
someone rarely logs on under this profile. Only when administrative things
need to be done, such as creating/editing filters, giving permissions, etc.
The autoarchive doesn't seem to be working so we are wondering if that is
because the profile isn't "logged in".

Can someone confirm this or would there be another reason why Autoarchive
isn't working on these folders? Thanks for any help you can provide.

 

[Sue Mosher [MVP-Outlook]]

Outlook needs to be running and when running, will archive the primary mailbox, if any, and any PST files in the mail profile, according to the settings for each folder in those stores and the general overall AutoArchive settings for that particular Windows user.

 

[Treesy]

Pardon my stupidity but does that mean that yes, that profile has to be
logged in for autoarchive to function? Having our individual Outlook running
isn't going to help if that profile isn't logged in?

Thanks!

 

[Sue Mosher [MVP-Outlook]]

If by "profile has to be logged in," you mean "Outlook has to be running with a particular mail profile," then yes. As I said, Outlook will perform archiving on the primary mailbox and any PST files in the mail profile that's currently running. It won't archive when Outlook isn't running. And it won't archive any mailbox or public folders other than the primary one for the current mail profile.

--
Sue Mosher, Outlook MVP
Author of
Microsoft Outlook Programming - Jumpstart for
Administrators, Power Users, and Developers