Save as .jpg at 300 dpi gives me an entirely black image

[mea]

When I save my file as .jpg at 300 dpi it saves the file. When I open the
file the entire image is black (file size is up around 800K). If a save it
as a .jpg at 150 dpi it works perfect.

Any ideas why?

 

[Mary Sauer]

Have you tried editing your image in an image editing program and then inserting
into Publisher? Are you saving the entire publication as a .jpg? Were there
pictures already inserted in the publication before you saved as a .jpg?

 

[mea]

I created a new publisher file and then inserted several images (.jpg) into
the the document. Of note - it is poster sized at 24x36. I also have text
inserted using publisher. I go to save as, select .jpg from the drop down
menu, select 300dpi and hit save. It takes ablut 30 seconds to save the
file. Then I go into either microsoft picture manager or paint, open the file
and it is a completely black image. When I save to 150 dpi it works
perfectly.

 

[Mary Sauer]

Download the free PDF creator from http://www.primopdf.com/, print to the PDF
printer, then your local printer, see if your results are improved.

Usually it is the high-resolution image that produce the results you are
getting. Is there a reason you need 300dpi?

 

[mea]

Mary - first - the reason why I'm going for the 300 dpi is because I am
working with a commercial printer to create posters (24x36). I have the
ability to print to pdf - but when I do this, it works, but it puts it into
multiple pages (there's not a poster sized option). The printer didn't want
to deal with that.
I also went into my control panel and changed the program (coverters and
filters, graphic filters) to try and have the option to save to a .eps (which
is what the printing comapny wanted). Not sure why but even though it said
it installed successfully, and I rebooted - the option is not coming up).
Life woud be easier if the printer would just handle the .pub file!!
Appreciate your help.

 

[Mary Sauer]

You can setup a custom size in Acrobat. In printer setup, Select PDF,
properties, high-light default settings, click edit, type 24 x 36, save with an
unique name. High-light Adobe PDF page size, click edit, type 24 x 36, save
with an unique name. Publisher will default to this size.

Have you tried saving the file as a .ps?

There is lots of help here
http://office.microsoft.com/en-us/assistance/CH062524641033.aspx