Several Outlook Issues

[Murty]

Hey guys,
I am after some support for MS Outlook 2003 on a MS Exchange network. The
users all use Terminal Services.
These are my problems:

1. User cannot delete particular email. - There is a user that has one email
from his inbox that cannot be deleted. When you try to delete it, a message
comes up saying: 'The item could no be deleted. it was either moved or
already deleted or access was denied". I have tried numerous things but with
no success.

2. Users signature image no displaying correctly. - One user has a problem
with his signature. He has setup the same signature for 'new messages' and
'replies and forwards'. In that signature there is a small image. When he
creates a new email, the image is displayed fine. But when he replies and
forwards emails, the image is sometimes and sometimes not displayed. I have
made sure the email is being sent in HTML, opposed to Plain Text. But the
issue is still there.

3. Archive looking for archive.pst in the wrong place. - This is an issue
amoungst several users. When they start up their outlook, a message comes up
stating that archive.pst cannot be found in C:\documents and settings\etc etc
etc. This is fair enough, because archive.pst is not located in that
directory, it is located where we have specified, in 'tools > options > other

autoarchive > move old items to'. This is an ongoing issue, you can solve

the problem by browsing to the right directory after the error comes up, but
once you log off and log on again, the issue is still present.

Any help is much appreciated.
Cheers

 

[Brian Tillman]

I am after some support for MS Outlook 2003 on a MS Exchange network.
The users all use Terminal Services.
These are my problems:

Please don't multipost.

 

[Murty]

Sorry, I didnt realise these were the same forums....